Okay, so API doesn’t really stand for a pleasant integration (although in many cases it could). It’s actually an acronym for application programming interface. What is that? Well, I asked a couple really smart people to define an API in one sentence. This is what I got, “An API is a way to programmatically interact […]
Ben, one of the co-founders, has a grandpa that lives nearby. He is a great man, and he makes a mean batch of popcorn. We’ve all adopted him as our grandpa. 🙂 For the last couple of months, Grandpa Walt has been bringing his yummy popcorn by every Friday. When he knocked on the door […]
How do you offer great support? This question is debated every day in many of the Linkedin groups I belong to and for good reason. It seems sometimes that “Customer Service” departments exist solely because they’re a check on a list of to-dos. A product I purchased recently was defective, and when I called the […]
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