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In case you haven’t noticed, we believe Employee Net Promoter Score (eNPS) surveys are a great way to gauge employee satisfaction. We also think they’re a great launching pad to help you work to improve your employee experience, and in turn, employee engagement. If you haven’t made employee satisfaction a focus for your organization yet, […]

When it comes to gifts, it’s the thought that counts. That’s why it’s important to be deliberate when deciding between employee holiday gift ideas. In today’s ultra-competitive job market, you need every employer branding advantage you can get in order to recruit and retain the best people. Every aspect of the employee experience should come […]

With the holidays fast approaching, it’s time to temper all the end-of-year chaos with a bit of fun in the form of a holiday quiz. But before taking the quiz to determine what kind of holiday employee you are, let’s establish some ground rules: Rule #1 – All Results Are Binding For the rest of […]

Working hours around the world vary significantly, which leads to a world of questions. We looked at data from the Organisation for Economic Co-operation and Development (OECD) showing the average weekly working hours for workers in 35 countries across the globe. While the results offer insights into the different lengths nations work, the takeaways are […]

Understanding what emotional intelligence is and why it’s so important in the workplace is crucial in today’s increasingly competitive world. Dale Carnegie once said, “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” People are by nature emotional creatures, but only the emotionally intelligent can recognize […]

You have a lot on your plate. So, why should you attend a virtual conference? For starters, you should attend virtual conferences because they clear plates. Consider this: A typical HR pro has job openings to fill, new hires to onboard, departing employees to offboard, PTO to track, performance to manage, reports to create and […]

When considering how to improve a department, think big. Like, really big. Because whether we’re talking about the entire human species or a single company, we find the same solution: innovators. History books are replete with stories of innovators who, through their own ingenuity, changed how the human species operates. In the business world, innovative […]

When it comes to vision statements, nobody beats ophthalmologists. “You have 20/15 vision. That means you can see at 20 feet what most people would have to stand at 15 feet to see.” While this kind of vision statement can be useful in deciding whether you need glasses, or how far you can sit from […]

Generally speaking, I’m a slow learner, which explains why I used to make promises to my kids. It took me far too long to realize that if I promise we’ll go for ice cream and we don’t do it, disaster will ensue. When dealing with children, even minor assumptions like the location of a favorite […]

Imagine boarding a plane, buckling your seatbelt, and listening to the in-flight announcements, only to hear a flight attendant go on and on about the food options onboard. No mention of emergency exits, bathrooms, safety rules and regulations, in-flight entertainment—just long ramblings on the chicken and fish dinner options, drink menu items, and types of […]