5 Totally Different (and Fulfilling) Ways to Serve

serve

When I was in the Boy Scouts, our leaders decided to teach us a lesson on service. So, one December we undertook a “twelve days of Christmas” activity in which we left anonymous gifts on an elderly man’s porch on each of the twelve days leading up to Christmas Eve. All I knew about the […]

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Performance Management: 5 Solutions to Challenges We All Face

Performance Review

If you can, think back to life before the internet came to the masses. Before chat rooms,  Internet Explorer, Facebook, iPhones, and Google. Here in this distant memory, if somebody were to bring up the term “world wide web,” how would it be received? They’d probably get confused looks unless they were speaking to somebody with […]

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Three Things Our Customer Support Team Does That Improve Our Culture

Customer Support

Bad customer service interactions. The internet is full of them. In fact, according to my unscientific survey, there are more bad customer service stories on the internet than anything else except cat gifs and posts about Taylor Swift’s dating life. But, for some reason, there aren’t nearly as many stories online about great customer service […]

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3 Important Lessons We’ve Learned About Candidate Personas

candidate personas

What’s your type? Not exactly an HR-appropriate question, is it? And yet … More and more organizations are developing candidate personas—fictional representations of an ideal job candidate. Just like in marketing, where they take the time to define target audience (through the use of buyer personas), recruiting teams use candidate personas to determine who is […]

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Bamboo Love: Our Favorite Customer Quotes from June 2016

Somehow June has come to a close. Time flies when you’re having fun, and we are having fun. It was another outstanding month for the pandas here at Bamboo, and we love the warm weather. Speaking of love, here are some of our favorite customer quotes from June: “We are extremely happy with your system […]

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