Meet Vino Farms—A Customer Success Study [VIDEO]

Vino Farms

Vino Farms’ previous HR software made it difficult to run reports and pull needed information from the system. BambooHR allows them to generate reports in seconds, find essential information and get all the help they need. The Company Vino Farms is a family-owned vineyard management company that has developed trusted relationships with its employees, some […]

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What Makes Great Customer Support?

How do you offer great support? This question is debated every day in many of the Linkedin groups I belong to and for good reason. It seems sometimes that “Customer Service” departments exist solely because they’re a check on a list of to-dos. A product I purchased recently was defective, and when I called the […]

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