We’re a diverse team coming from many different backgrounds and hometowns. The big thing we have in common? We love solving problems for customers. If you have payroll skills, that’s awesome. But if you have amazing organizational skills and a persistent, problem-solving, and compassionate personality, that’s even better. After all, we can teach anyone how to be a payroll expert (psst...that’s our job!), but the warrior spirit comes from within.
We build relationships with our customers and get to know their companies so the payroll onboarding process goes as smoothly as possible. We optimize the software solutions to meet their payroll needs and help streamline their current payroll processes to get the most from our software integration.
When it comes to payroll knowledge, we’re the experts. We love educating people and sharing our knowledge with customers to set them up for success. We go through extensive training ourselves to ensure our customers utilize all the payroll software features to the fullest. This also includes making sure our software is compliant with state, federal, and local regulations for all 50 states.
The payroll world is ever-changing, and we’re always learning. Whether it’s a change in regulations or new software features, being proactive and thorough with our own payroll education helps us lay the strongest possible foundation for our customers. We do the heavy textbook lifting so they have the tools and knowledge to be successful today and in the future.
It’s genuinely fun to be in a profession that provides a service to employees and supports their families. We love to help, and that’s why we love payroll—because people need our help! We love talking about payroll, and we’re always teaching, training, and mentoring each other. We think of our teammates and coworkers as our internal customers, and we always have each others’ backs.
We have a saying here at BambooHR: Records become standards. Our Payroll teams have set the standard pretty high when it comes to the quality of their work and the respect of one another. They’re the ultimate example of a team pulling together. It’s been inspirational to see the new teams coming together and becoming the standard for others to see.