Job Description Template: Clinical Coordinator
Clinical Coordinator Job Description
Full-Time | Onsite | Location
$43,000 to $53,000 (Suggested salary range for this role per Salary.com.)
Why [Company]?
Introduce your organization in 3–5 sentences. This is the perfect place to explain what you do and why your company is a great place to work! For example, here's our bio:
Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here, too. BambooHR has been recognized as a "Best Company to Work For," and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.
About Your Role
Give a general overview of what this person will do at your company. For example:
Clinical coordinators play an important role in ensuring that our healthcare facility runs smoothly. You’ll monitor, organize, and perform high-level administrative tasks that help us stay compliant, support our medical staff, and uphold our high standard of patient care. You’ll also have some direct responsibility for patient management.
What You'll Do
List specific job responsibilities. For example:
The clinical coordinator oversees the administration duties across all divisions of the healthcare facility. A well-managed facility allows our providers to focus on administering quality care, and this role is central to clinical efficiency. Specifically, you will:
- Serve on a multi-disciplinary, cross-functional team, acting as a liaison between clinical and administrative staff
- Oversee all of the day-to-day facility administration, including appointment scheduling, staff shift scheduling, and information exchange
- Work closely with physicians and staff to coordinate the accurate reporting of medical records, schedule management, billing, utilization rates, and patient outcomes
- Research patient eligibility and benefits, and coordinate insurance approvals
- Provide additional operational support to the medical staff, including physicians, RNs, and APPs
- Attend department meetings and communicate updates to the staff
- Oversee the financial record management and bookkeeping
- Follow compliance, billing, and documentation protocols
- Welcome the patients at intake and set the tone for an efficient and caring culture
- Collect and evaluate the initial data about the patient’s health status
- Administer healthcare documentation to patients and ensure that all the forms are correctly filled out and filed
- Ensure staff and office readiness for regulatory visits
- Address any feedback that arises on staff performance or patient experience (both positive feedback and areas for improvement)
- Manage a team of direct reports, assigning job duties, providing guidance, and overseeing work functions
- Hire and train additional staff as they’re needed
- Evaluate staff performance and conduct periodic performance reviews
- Perform any other administrative and management duties as required
What You'll Need to Get the Job Done
List what a qualified candidate needs to do their job effectively. For example:
- Bachelor’s degree in nursing, healthcare administration, or a related field is required
- A minimum of 5 years’ work experience in a clinical environment
- Impeccable organization and project management skills
- A strong knowledge of the medical field, including the ability to converse with medical practitioners about physiology, anatomy, or clinical care
- Experience with medical and healthcare management software
- A license through an accredited provider, such as the Association of Clinical Research Professionals or Society of Clinical Research Associations.
What Will Make Us Really Love You
List the soft skills or "nice-to-haves" that will help your candidate be successful. For example:
- Master’s degree is strongly preferred
- Experience managing direct reports and hiring/training staff
- Direct experience with medical bookkeeping and budgeting
- An empathetic bedside manner
What You'll Love About Us
Describe your company's benefits, culture, work environment, and anything else that makes your organization stand out. For example:
Our company's mission and values are rooted in integrity and guide every aspect of our organization, from how we serve our community to how we interact as a team. As we've grown throughout the years, our employees remain at the heart of our success. To show our appreciation, we offer a generous compensation package that includes the following:
- Retirement: 401(k) plan with employer matching
- Healthcare: Medical, dental, vision, and mental wellness coverage
- Life insurance: Group life insurance through our partner
- Charitable giving: Donation matching to a charity of your choice
- Time off: Flexible PTO policy with floating holidays
- Career development: Professional development reimbursement program
- Family care: Parental leave for all new parents
More About Our Company
Add your equal employment opportunity (EEO) statement, a note about required background checks, and other things a candidate may want to know before applying.
We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.