Job Description Template: Director of Housekeeping
Director of Housekeeping Job Description
Full-Time | Onsite | Location
$42,000–$91,000 (Suggested salary range for this role per Payscale)
Why [Company]?
Introduce your organization in 3–5 sentences. This is the perfect place to explain what you do and why your company is a great place to work! For example, here's our bio:
Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here, too. BambooHR has been recognized as a "Best Company to Work For," and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.
About Your Role
Give a general overview of what this person will do at your company. For example:
As the Director of Housekeeping, your primary responsibility is to oversee all aspects of housekeeping operations within a hotel or hospitality establishment. This includes developing and implementing cleaning procedures, managing a team of housekeeping staff, ensuring rooms and public areas are maintained to a high standard of cleanliness, and managing inventory and supplies. Additionally, you would be responsible for training and supervising staff, managing budgets, and collaborating with other departments to ensure guest satisfaction and ensure best practices regarding safety and hygiene.
What You'll Do
List specific job responsibilities. For example:
- Establish and maintain comprehensive cleaning procedures to ensure all areas of the hotel are consistently cleaned to high standards.
- Recruit, train, and supervise housekeeping staff, assigning duties and responsibilities to ensure efficient operation.
- Manage inventory of cleaning supplies and amenities, ordering supplies as needed to maintain adequate stock levels while minimizing waste.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to established standards.
- Develop and manage departmental budgets, tracking expenses and making adjustments as necessary to meet financial goals.
- Respond to guest feedback and complaints promptly and effectively, taking appropriate action to resolve issues and ensure guest satisfaction.
- Ensure compliance with safety and hygiene regulations, implementing and enforcing protocols to minimize health risks and maintain a safe environment for guests and staff.
- Provide ongoing training and development opportunities for housekeeping staff to enhance skills and promote professional growth.
- Oversee maintenance and repair of housekeeping equipment, ensuring equipment is in good working condition to support efficient operations.
- Collaborate with other departments, such as front desk and maintenance, to coordinate cleaning schedules, address guest needs, and maintain overall hotel operations.
What You'll Need to Get the Job Done
List what a qualified candidate needs to do their job effectively. For example:
- Degree or certification in hospitality management, business administration, or related field
- 5+ years of work experience in Housekeeping management or similar role
- Outstanding interpersonal skills and ability to effectively lead a team
- Attention to detail to maintain cleanliness and hygiene standards
- Solid understanding of housekeeping procedures, cleaning techniques, safety regulations
- Strong leadership abilities to effectively manage and motivate a team
- Effective organizational skills to manage schedules, inventory, budgets, and various housekeeping tasks in a fast-paced hospitality environment
- Solid understanding of housekeeping procedures, cleaning techniques, safety regulations, and industry trends
What Will Make Us Really Love You
List the soft skills or "nice-to-haves" that will help your candidate be successful. For example:
- Leadership or other supervisory experience
- Good verbal communication skills
- Ability to multitask as priorities shift throughout the day
- Ability to coordinate with staff, guests, and to provide clear instructions to employees
What You'll Love About Us
Describe your company's benefits, culture, work environment, and anything else that makes your organization stand out. For example:
Our company's mission and values are rooted in integrity and guide every aspect of our organization, from how we serve our community to how we interact as a team. As we've grown throughout the years, our employees remain at the heart of our success. To show our appreciation, we offer a generous compensation package that includes the following:
- Retirement: 401(k) plan with employer matching
- Healthcare: Medical, dental, vision, and mental wellness coverage
- Life insurance: Group life insurance through our partner
- Charitable giving: Donation matching to a charity of your choice
- Time off: Flexible PTO policy with floating holidays
- Career development: Professional development reimbursement program
- Family care: Parental leave for all new parents
More About Our Company
Add your equal employment opportunity (EEO) statement, a note about required background checks, and other things a candidate may want to know before applying.
We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.