Job Description Template: Hotel Assistant General Manager
Hotel Assistant General Manager Job Description
Full-Time | Remote/Hybrid/Onsite | Location
$65,000–$75,000 (Suggested salary range for this role per Salary.com)
Why [Company]?
Introduce your organization in 3–5 sentences. This is the perfect place to explain what you do and why your company is a great place to work! For example, here's our bio:
Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here, too. BambooHR has been recognized as a "Best Company to Work For," and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.
About Your Role
Give a general overview of what this person will do at your company. For example:
As a Hotel Assistant General Manager, you'll be the General Manager’s go-to person, helping them oversee all aspects of the hotel's operations. You'll handle duties such as managing staff, ensuring an outstanding guest experience, and overseeing day-to-day operations. From coordinating with different departments to handling customer concerns and administrative tasks, your job is to keep the hotel running like a well-oiled machine while also making sure guests feel welcomed and satisfied.
What You'll Do
List specific job responsibilities. For example:
- Oversee hotel staff, ensuring they perform their duties efficiently and professionally
- Address guest concerns and ensure exceptional service to encourage guest satisfaction and loyalty
- Assist the General Manager with monitoring budgets, expenses, and revenue streams to ensure financial goals are met
- Coordinate with department heads to ensure smooth operation of all hotel functions
- Train new staff and provide ongoing development opportunities to enhance their skills and performance
- Maintain high standards of cleanliness, maintenance, and service throughout the hotel
- Monitor inventory levels and order supplies as needed to meet operational requirements
- Implement and enforce safety protocols to protect guests, staff, and hotel property
- Plan and oversee events held at the hotel, ensuring all logistical details are executed smoothly
- Conduct regular performance evaluations for staff and provide feedback for improvement and recognition
What You'll Need to Get the Job Done
List what a qualified candidate needs to do their job effectively. For example:
- Bachelor’s degree or certification in hospitality management, business administration, or related field
- 5 years of work experience as a Hotel Assistant General Manager or similar supervisory role
- Outstanding customer service skills
- Strong leadership and team management experience
- Proven experience creating financial reports and managing a budget
What Will Make Us Really Love You
List the soft skills or "nice-to-haves" that will help your candidate be successful. For example:
- Advanced skills in accounting software and inventory management
- The ability to quickly identify and address issues that arise within the hotel environment
- Good written and verbal communication skills
- A solid understanding of the hospitality industry, including trends, regulations, and best practices
What You'll Love About Us
Describe your company's benefits, culture, work environment, and anything else that makes your organization stand out. For example:
Our company's mission and values are rooted in integrity and guide every aspect of our organization, from how we serve our community to how we interact as a team. As we've grown throughout the years, our employees remain at the heart of our success. To show our appreciation, we offer a generous compensation package that includes the following:
- Retirement: 401(k) plan with employer matching
- Healthcare: Medical, dental, vision, and mental wellness coverage
- Life insurance: Group life insurance through our partner
- Charitable giving: Donation matching to a charity of your choice
- Time off: Flexible PTO policy with floating holidays
- Career development: Professional development reimbursement program
- Family care: Parental leave for all new parents
More About Our Company
Add your equal employment opportunity (EEO) statement, a note about required background checks, and other things a candidate may want to know before applying.
We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.