Job Description Template: Hotel Manager

How to Use This Template: Expertly craft a post for the open Hotel Manager position at your organization using this BambooHR job description template as a guide. Simply work with your hiring managers to customize each section to fit your company’s vision for this role.

Hotel Manager Job Description

Full-Time | Onsite | Location

$60,000–$120,000 (Suggested salary range for this role from Payscale)

Why [Company]?

Introduce your organization in 3–5 sentences. This is the perfect place to explain what you do and why your company is a great place to work! For example, here's our bio:

Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here, too. BambooHR has been recognized as a "Best Company to Work For," and we're proud of our team for creating software that makes an impact on the lives of HR pros and employees all over the world.

About Your Role

Give a general overview of what this person will do at your company. For example:

As our Hotel Manager, you will be responsible for coordinating and managing all the operations at the hotel. You will act as the orchestrator for all departments, ensuring day-to-day operations are always seamless and flawless.

Your primary focus will be coaching and managing your staff and team members to ensure they’re able to deliver the highest quality service possible to all guests. Each day, you will inspect the cleanliness and upkeep of rooms, public areas, back of house areas, and the surrounding grounds to ensure our incredibly high standards of quality are met.

As the leader of all departments, you will work closely with each department head to develop goals and action plans within each department.

You will also create and manage the overall budget of the hotel to maximize profit margins while keeping costs down. Strong leadership and creative operational strategies are paramount in this role.

What You'll Do

List specific job responsibilities. For example:

  • Provide strong leadership and coaching to staff and department heads.
  • Empower department heads to lead successful teams and foster career development.
  • Inspire and motivate each team to achieve operational excellence.
  • Develop deployment strategies to market the property for revenue growth.
  • Support the organization’s sales strategy by encouraging effective revenue management practices.
  • Identify key drivers of business success and create action plans with each department head.
  • Conduct annual performance appraisals with direct reports according to our Standard Operating Procedures.
  • Interview and hire executive committee team members and department heads.
  • Provide strategic direction and support to each department.
  • Lead daily operations meetings to ensure strong and sustained success.
  • Find ways to drive the success of the property and monitor KPIs for revenue growth.

What You'll Need to Get the Job Done

List what a qualified candidate needs to do their job effectively. For example:

  • Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related field.
  • 5+ years of experience as a General Manager at a hotel or related upscale venue.
  • Strong leadership and communication skills, with the ability to motivate teams to provide best-in-class customer service.
  • 5+ years of P&L responsibilities.
  • Proven knowledge of the hospitality industry and standard best practices.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What Will Make Us Really Love You

List the soft skills or "nice-to-haves" that will help your candidate be successful. For example:

  • The ability to multitask, be detail-oriented, and solve problems
  • A high level of emotional intelligence
  • A passion for delivering memorable experiences to staff and guests

What You'll Love About Us

Describe your company's benefits, culture, work environment, and anything else that makes your organization stand out. For example:

Our company's mission and values are rooted in integrity and guide every aspect of our organization, from how we serve our community to how we interact as a team. As we've grown throughout the years, our employees remain at the heart of our success. To show our appreciation, we offer a generous compensation package that includes the following:

  • Retirement: 401(k) plan with employer matching
  • Healthcare: Medical, dental, vision, and mental wellness coverage
  • Life insurance: Group life insurance through our partner
  • Charitable giving: Donation matching to a charity of your choice
  • Time off: Flexible PTO policy with floating holidays
  • Career development: Professional development reimbursement program
  • Family care: Parental leave for all new parents

More About Our Company

Add your equal employment opportunity (EEO) statement, a note about required background checks, and other things a candidate may want to know before applying.

We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.

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