Job Description Template: Hotel Sales Coordinator

How to Use This Template: Expertly craft a post for the open hotel sales coordinator position at your organization using this BambooHR job description template as a guide. Simply work with your hiring managers to customize each section to fit your company’s vision for this role.

Hotel Sales Coordinator Job Description

Full-Time | Remote/Hybrid/Onsite | Location

$38,000–$52,000 (Suggested salary range for this role per GlassDoor)

Why [Company]?

Introduce your organization in 3–5 sentences. This is the perfect place to explain what you do and why your company is a great place to work! For example, here's our bio:

Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here, too. BambooHR has been recognized as a "Best Company to Work For," and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.

About Your Role

Give a general overview of what this person will do at your company. For example:

As a Hotel Sales Coordinator, your primary responsibility is to support the sales team in generating revenue and driving business growth for the hotel. This involves assisting with the coordination and execution of sales activities, such as responding to inquiries, preparing proposals, and facilitating bookings for meetings, events, and accommodations. You’ll play a crucial role in maintaining customer relationships by providing excellent customer service, managing client accounts, and ensuring the smooth execution of events and bookings. Additionally, you may be responsible for maintaining sales databases, preparing reports, and conducting market research to identify new business opportunities and trends. Your efforts contribute to the overall success of the hotel by attracting new clients, retaining existing clients, and maximizing revenue potential.

What You'll Do

List specific job responsibilities. For example:

  • Handle inquiries from potential clients about meeting spaces, accommodations, and event bookings, providing information to facilitate the sales process
  • Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings
  • Coordinate the booking process for meetings, events, and accommodations, liaising with clients, internal departments, and vendors
  • Build and maintain relationships with clients through regular communication, providing personalized service that addresses any concerns or requests
  • Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty
  • Assist in coordinating logistics for events, including setup, catering, audiovisual equipment, and other arrangements to ensure client satisfaction
  • Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement
  • Conduct market research to identify potential clients, industry trends, and competitive offerings, providing insights to inform sales strategies and target new business opportunities
  • Provide administrative support to the sales team, including scheduling appointments, managing calendars, and preparing documents and presentations as needed
  • Collaborate with other hotel departments to coordinate sales efforts, leverage resources, and maximize revenue-generating opportunities for the hotel

What You'll Need to Get the Job Done

List what a qualified candidate needs to do their job effectively. For example:

  • Bachelor’s degree or certification in sales, business administration, or related field
  • 5 years of work experience in sales and hospitality
  • Outstanding customer service skills
  • Ability to use CRM software or similar
  • Proven experience and creating proposals
  • Advanced skills in basic necessary industry software

What Will Make Us Really Love You

List the soft skills or "nice-to-haves" that will help your candidate be successful. For example:

  • Good written and verbal communication skills
  • The ability to positively transform the customer experience
  • A “can-do” attitude that creates win-win situations for all parties

What You'll Love About Us

Describe your company's benefits, culture, work environment, and anything else that makes your organization stand out. For example:

Our company's mission and values are rooted in integrity and guide every aspect of our organization, from how we serve our community to how we interact as a team. As we've grown throughout the years, our employees remain at the heart of our success. To show our appreciation, we offer a generous compensation package that includes the following:

  • Retirement: 401(k) plan with employer matching
  • Healthcare: Medical, dental, vision, and mental wellness coverage
  • Life insurance: Group life insurance through our partner
  • Charitable giving: Donation matching to a charity of your choice
  • Time off: Flexible PTO policy with floating holidays
  • Career development: Professional development reimbursement program
  • Family care: Parental leave for all new parents

More About Our Company

Add your equal employment opportunity (EEO) statement, a note about required background checks, and other things a candidate may want to know before applying.

We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.

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