Job Description Template: Operations Manager

How to Use This Template: Expertly craft a post for the open Operations Manager position at your organization using this BambooHR job description template as a guide. Simply work with your hiring managers to customize each section to fit your company’s vision for this role.

Operations Manager Job Description

Full-Time | Remote/Hybrid/Onsite | Location

$82,000 - $140,000 (Suggested salary range for this role per Glassdoor)

Why [Company]?

Introduce your organization in 3–5 sentences. This introduction perfectly explains what you do and why your company is a great workplace! For example, here's our bio:

Our simple mission is to set people free to do meaningful work. People love our software—and it turns out that people love working here, too. BambooHR earned the title of "Best Company to Work For," and we're proud of our team for creating software that impacts the lives of HR pros and employees worldwide.

About Your Role

Provide a general description of what your operations manager will do.

As our Operations Manager, you will manage the department's long-term and day-to-day business. You will oversee and implement operational systems and infrastructure and recruit and develop others to do the same. You will also oversee compliance and set and achieve profitability, efficiency, and customer satisfaction goals. Our ideal candidate is an experienced, organized, team-oriented leader eager to promote a collaborative, high-performing culture.

What You'll Do

Provide an overview of typical job tasks, such as:

• Perform long- and short-term planning, goal-setting, and change management
• Identify and provide strategic solutions to mitigate operational and tactical risk
• Oversee, assess, and revise operational systems, processes, and infrastructure
• Develop and implement operational policies and procedures
• Identify, monitor, and update operational key performance indicators to achieve productivity and cost reduction targets and improve customer satisfaction
• Perform reasonability testing and information validation before forming and sharing findings and recommendations
• Set and perform quality controls and assurance
• Plan for and purchase materials and inventory
• Oversee and analyze budgets, reports, and forecasts to optimize profitability
• Work closely with the legal department and management team to understand and enforce regulatory compliance standards and procedures
• Recruit, hire, and develop qualified operations talent
• Building and sustaining strong connections with both clients and suppliers.

What You'll Need to Get the Job Done

Indicate what a qualified candidate looks like on paper.

• Bachelor's (required) or master's (preferred) degree in operations management, business administration, or related field
• 5+ years of proven operations management experience with increasing depth and breadth of responsibility
• Proficiency in ERP and management software programs such as QuickBooks and NetSuite
• Strong background in budget development and oversight

What Will Make Us Really Love You?

List the soft skills you would ideally like to see on an applicant's resume.

• Leadership or supervisory experience
• Familiarity with key business and financial principles
• Excellent written and verbal communication skills
• Conflict management and business negotiation skills
• Understanding of research and data analysis best practices
• Team-oriented and collaboration-minded
• Skilled in organization, delegation, and time management

What You'll Love About Us

Describe your company's benefits, culture, work environment, and anything else that makes your organization stand out. For example:

Our company's mission and values are rooted in integrity and guide every aspect of our organization, from how we serve our community to how we interact as a team. As we've grown throughout the years, our employees remain at the heart of our success. To show our appreciation, we offer a generous compensation package that includes the following:

• Retirement: 401(k) plan with employer matching
• Healthcare: Medical, dental, vision, and mental wellness coverage
• Life insurance: Group life insurance through our partner
• Charitable giving: Donation matching to a charity of your choice
• Time off: Flexible PTO policy with floating holidays
• Career development: Professional development reimbursement program
• Family care: Parental leave for all new parents

More About Our Company

Add your equal employment opportunity (EEO) statement, a note about required background checks, and other things a candidate may want to know before applying.

We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.