Job Description Template: Sales Associate

How to Use This Template: Expertly craft a post for the open Sales Associate position at your organization using this BambooHR job description template as a guide. Simply work with your hiring managers to customize each section to fit your company’s vision for this role.

Sales Associate Job Description

Full-Time | Onsite | Location

$9.50–$17.89 per hour (Suggested hourly pay range per Payscale)

Why [Company]?

Introduce your organization in 3–5 sentences. This introduction perfectly explains what you do and why your company is a great workplace! For example, here's our bio:

Our simple mission is to set people free to do meaningful work. People love our software—and it turns out that people love working here, too. BambooHR earned the title of "Best Company to Work For," and we're proud of our team for creating software that impacts the lives of HR pros and employees worldwide.

About Your Role

Give a general overview of what this person will do at your company. For example:

As a Sales Associate, you'll be at the forefront of the sales process, greeting customers as they come in and assisting them at every step of their buying journey. You'll maintain high product knowledge to answer customers' questions and direct them to the right products. You'll also help keep the store in order by restocking items and tidying up as necessary.

What You'll Do

List specific job responsibilities. For example:

  • Welcome customers into the store using a friendly, polite tone.
  • Ask relevant questions to help direct customers to the right products.
  • Assist customers by responding to their inquiries and providing in-depth product knowledge.
  • Inform customers about current product or service promotions.
  • Keep the sales floor and cashier's area tidy and well-organized.
  • Ensure accurate product tag and label pricing, marking down merchandise when necessary.
  • Understand and monitor optimal inventory levels, restocking products when needed and where available.
  • Process customer payments and issue receipts using cash registers, maintaining service standards and following all privacy regulations.

What You'll Need to Get the Job Done

List what a qualified candidate needs to do their job effectively. For example:

  • High school diploma or GED
  • Previous experience in customer-facing roles
  • Basic understanding of sales tactics and customer service best practices
  • A demonstrated history of consistently achieving sales goals

What Will Make Us Really Love You

Describe the preferred skills you'd like candidates to have, which may include the following:

  • Friendly, energetic, and proactive attitude
  • Commitment to providing excellent service
  • Previous experience as a keyholder
  • Fluency in multiple languages

What You'll Love About Us

Describe your company's benefits, culture, work environment, and anything else that makes your organization stand out. For example:

Our company's mission and values are rooted in integrity and guide every aspect of our organization, from how we serve our community to how we interact as a team. As we've grown throughout the years, our employees remain at the heart of our success. To show our appreciation, we offer a generous compensation package that includes the following:

  • Retirement: 401(k) plan with employer matching
  • Healthcare: Medical, dental, vision, and mental wellness coverage
  • Life insurance: Group life insurance through our partner
  • Charitable giving: Donation matching to a charity of your choice
  • Time off: Flexible PTO policy with floating holidays
  • Career development: Professional development reimbursement program
  • Family care: Parental leave for all new parents

More About Our Company

Add your equal employment opportunity (EEO) statement, a note about required background checks, and other things a candidate may want to know before applying.

We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.

Free Download: Interview Scorecard

Keep your interview process running smoothly with BambooHR's customizable scorecard. You'll be able to prepare interview questions, document candidates' responses, and keep multiple interviewers on the same page.

Download the Interview Scorecard