Job Description Template: Spa Manager
Spa Manager Job Description
Full-Time | Remote/Hybrid/Onsite | Location
$37,000–$79,000 (Suggested salary range for this role per Indeed)
Why [Company]?
Introduce your organization in 3–5 sentences. This introduction perfectly explains what you do and why your company is a great workplace! For example, here's our bio:
Our simple mission is to set people free to do meaningful work. People love our software—and it turns out that people love working here, too. BambooHR earned the title of "Best Company to Work For," and we're proud of our team for creating software that impacts the lives of HR pros and employees worldwide.
About Your Role
Give a general overview of what this person will do at your company. For example:
As the Spa Manager, you will play a pivotal role in shaping exceptional experiences for our guests by embodying and elevating the essence of relaxation and wellness. With your expertise, our spa will continue to be a sanctuary where guests can unwind and rejuvenate, making each visit an unforgettable journey into deep relaxation.
What You'll Do
List specific job responsibilities. For example:
- Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
- Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
- Ensure customer satisfaction by addressing client needs and promptly resolving any issues
- Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
- Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
- Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
- Regularly evaluate service quality and client satisfaction and make necessary adjustments
- Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
- Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
- Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand
What You'll Need to Get the Job Done
List what a qualified candidate needs to do their job effectively. For example:
- Degree or certification in hospitality management, business administration, or related field
- Five years of work experience as a spa manager or similar role
- Outstanding customer service skills
- Leadership and team management experience
- Understand and create financial reports, budgeting, and marketing strategies
What Will Make Us Really Love You
List the soft skills or "nice-to-haves" that will help your candidate be successful. For example:
- Leadership or other supervisory experience
- Advanced skills in accounting software and inventory management
- Good written and verbal communication skills
- The skill to positively transform customer experience
What You'll Love About Us
Describe your company's benefits, culture, work environment, and anything else that makes your organization stand out. For example:
Our company's mission and values are rooted in integrity and guide every aspect of our organization, from how we serve our community to how we interact as a team. As we've grown throughout the years, our employees remain at the heart of our success. To show our appreciation, we offer a generous compensation package that includes the following:
- Retirement: 401(k) plan with employer matching
- Healthcare: Medical, dental, vision, and mental wellness coverage
- Life insurance: Group life insurance through our partner
- Charitable giving: Donation matching to a charity of your choice
- Time off: Flexible PTO policy with floating holidays
- Career development: Professional development reimbursement program
- Family care: Parental leave for all new parents
More About Our Company
Add your equal employment opportunity (EEO) statement, a note about required background checks, and other things a candidate may want to know before applying.
We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.