This addendum supplements the Third-Party Services Addendum (this “Addendum”) between Bamboo HR LLC (“BambooHR,” “we,” or “us”) and Customer (“Customer” or “you”) and applies to Customer’s use of the compliance-intelligence content, HR Chatbot, and related services made available by VirgilHR, Inc. (“VirgilHR”) as bundled with the BambooHR platform (collectively, the “VirgilHR Service”). This Addendum (the "Addendum") is hereby incorporated into the BambooHR Terms of Service (the “Agreement”) by reference.

1. Relationship of the Parties. VirgilHR is an independent third-party provider. VirgilHR is not an affiliate, partner, or joint venturer of BambooHR. BambooHR makes the VirgilHR Service available to Customer solely in its capacity as VirgilHR’s authorized reseller under a separate agreement between BambooHR and VirgilHR (the “Reseller Agreement”). Customer’s right to access the VirgilHR Service is derivative of, and continues only for so long as, (a) Customer’s underlying subscription to the BambooHR platform remains active, and (b) BambooHR’s rights under the Reseller Agreement remain in effect. The VirgilHR Service is authorized for use only within the United States.

2. Permitted Use; Restrictions. Customer will use the VirgilHR Service solely for its own internal human resources purposes in connection with its authorized use of the BambooHR platform. Customer will not, and will not permit any third party to:
(a) copy, modify, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute any portion of the VirgilHR Service or any Virgil Data (defined below), except that Customer may download Virgil Data to the extent doing so is part of the ordinary and intended functionality of the VirgilHR Service;
(b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying logic of the VirgilHR Service;
(c) access or use the VirgilHR Service to build or support a competing product or service;
(d) license, sell, rent, lease, transfer, assign, distribute, or otherwise commercially exploit the VirgilHR Service, or make it available to any third party, including on a service-bureau basis; or
(e) circumvent or disable any security or technological feature of the VirgilHR Service.

3. Data Restrictions. “Virgil Data”. Means the data, reports, and analytics obtained from or made available through the VirgilHR Service. Customer will not, directly or indirectly: (a) retain any Virgil Data after Customer’s access to the VirgilHR Service ends; (b) combine Virgil Data with any other data or information; or (c) use Virgil Data to create any data set or to train any algorithm or model.

4. Credentials. If Customer or its authorized users are issued login credentials for the VirgilHR Service, Customer is solely responsible for maintaining the confidentiality of those credentials and for all activity under them, and will promptly notify BambooHR of any suspected unauthorized access or use.

5. No Legal Advice; Disclaimer. THE VIRGILHR SERVICE, INCLUDING THE HR CHATBOT AND ANY OUTPUT, SUMMARY, OR ANALYSIS IT GENERATES, IS PROVIDED “AS IS” FOR INFORMATIONAL PURPOSES ONLY. IT IS NOT LEGAL ADVICE AND IS NOT A SUBSTITUTE FOR ADVICE FROM QUALIFIED LEGAL COUNSEL OR FOR CUSTOMER’S OWN INTERNAL COMPLIANCE, RISK-MANAGEMENT, OR CONTROL PROGRAMS. NEITHER BAMBOOHR NOR VIRGILHR WARRANTS THE ACCURACY, COMPLETENESS, OR RELIABILITY OF THE VIRGILHR SERVICE OR ITS OUTPUT. CUSTOMER IS SOLELY RESPONSIBLE FOR ALL DECISIONS IT MAKES IN RELIANCE ON THE VIRGILHR SERVICE AND SHOULD CONSULT QUALIFIED LEGAL COUNSEL BEFORE ACTING ON ANY CHATBOT OUTPUT.

6. Suspension and Termination. Customer acknowledges and agrees that: (a) Customer’s access to the VirgilHR Service will terminate immediately upon termination or expiration of the Reseller Agreement; (b) Customer’s access to the VirgilHR Service will terminate immediately if VirgilHR suspends BambooHR’s access to the VirgilHR Service under the Reseller Agreement; and (c) VirgilHR reserves the right to suspend Customer’s access to the VirgilHR Service directly if it has reason to believe Customer is not complying with this section or with VirgilHR’s applicable terms.

7. Support. Customer should direct all support requests relating to the VirgilHR Service to BambooHR’s support channels. BambooHR will coordinate with VirgilHR as needed to resolve issues relating to the VirgilHR Service; VirgilHR does not provide support directly to Customer, and BambooHR does not guarantee any particular response time from VirgilHR.

8. Availability; Discontinuation. BambooHR may modify, suspend, or discontinue the VirgilHR Service, in whole or in part, at any time, including as a result of VirgilHR’s discontinuation of the underlying platform or termination of the Reseller Agreement. BambooHR will use commercially reasonable efforts to notify Customer of any such discontinuation in advance.

9. Limitation of Liability. Customer’s and BambooHR’s rights and remedies regarding the VirgilHR Service are subject to the limitation of liability and disclaimer provisions of the Agreement generally applicable to Third-Party Services.

10. Survival. Sections 3 (Data Restrictions), 5 (No Legal Advice; Disclaimer), and 9 (Limitation of Liability) of this section survive termination of Customer’s access to the VirgilHR Service.

Contact Information.

If you have any questions about the Service or this Agreement, you may call us at 801-724-6600, email us at support@bamboohr.com, or write to us at:

Bamboo HR LLC
BambooHR Payroll LLC
ATTN: Legal
42 Future Way
Draper, UT 84020

BambooHR® is a registered trademark of Bamboo HR LLC. © Bamboo HR LLC 2025. All rights reserved.