BambooHR vs Paychex: HR Built For People, Not Just Payroll
- Rated easier to use, set up, administer, and implement
- Rated better product direction for HR, Payroll, & Benefits
- Best in class phone, chat, and email support when you need it most
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BambooHR, the clear winner over Paychex
See what former Paychex customers say about switching to BambooHR
“Switching over to BambooHR has saved us so much time and more than that, energy! It is easy to use and they have amazing customer support. I would highly recommend BambooHR to anyone looking for a BETTER HRIS.”
TRAVIS M. | HR MANAGER | 51-200 EE | ENERGY & UTILITIES INDUSTRY
Why do companies choose BambooHR over Paychex?
A trusted platform that is customer driven
Board members or shareholders don’t drive our feature decisions, our customers do.
Innovating in HR since 2008, BambooHR has more than [userCount] users in [employeeCountryCount] countries and trusted by [industryCount] industries worldwide.
A connected platform where everything works together
Stop paying for a disconnected solution that passes the integration cost onto the user.
Elevate your experience with BambooHR, a true all-in-one solution for HR, Payroll, Hiring, and Benefits in one easy, predictable monthly price.
Best-in-class customer support from real people
Why create bottlenecks with admin-only access, phone reserved for “urgent” requests, chat bots, and email ticketing that can take days for a meaningful reply?
Get the support your deserve with BambooHR. We offer dedicated support specialists by phone, chat, and email from real people when you need it most.
Frequently Asked Questions
What makes BambooHR different from other HR platforms?
Other tools try to call themselves a platform, but really, they’re just a suite of tools that don’t talk to each other, don’t work together, and make gathering insights really difficult. What makes the BambooHR platform different is that everything works together seamlessly, data is easy to access, and you can make the experience fit the needs of your business.
Is BambooHR customizable for my specific business needs?
Yes! BambooHR is designed to be flexible. Tailor workflows, reports, and features to match your company's unique requirements. Best of all, it’s built to adapt as your business grows.
What kind of support does BambooHR offer to help with setup and onboarding?
BambooHR offers comprehensive support and implementation, including setup assistance with a dedicated implementation team, live chat, and email support. Customers also have access to a wealth of resources, from guides to tutorials and webinars.
How is our sensitive data kept secure and private?
We use a Zero Trust model to keep your data locked down at every level, and we take multiple measures to ensure it stays that way.
BambooHR customer data is hosted in the United States, Canada, or Ireland, depending on the location and needs of individual customers, as well as applicable laws. All information is encrypted in transit, and sensitive fields remain encrypted. In addition, the data center in Ireland meets all of the data requirements of the European Union, European Economic Area, Switzerland, and the United Kingdom.
Here are just some of the measures we take to prevent data leaks and unauthorized data access:
- Defense in Depth multi-level data security
- Annual third-party SOC II security audit
- Frequent vulnerability scans
- SAML Support
- Web application firewall
- Annual penetration test
Can I access BambooHR on mobile devices?
Yes! With the BambooHR® Mobile app, you can harness the power of a full-featured platform at your fingertips. BambooHR also has another mobile app to make HR’s life easier, the BambooHR® Hiring app. This app is designed specifically for those involved in the hiring process. Review candidates the instant they apply, coordinate with other hiring team members, and communicate directly with applicants.
Is BambooHR suitable for companies of all sizes?
Yes! BambooHR is designed to scale with your business. Whether you’re a small startup or a large organization, BambooHR offers flexible tools to support your HR operations and grow with you.
What kind of reporting capabilities does BambooHR provide?
BambooHR offers robust reporting features, allowing you to create customized, real-time reports (and even dashboards) on everything from employee performance to payroll. With powerful analytics, you can gain actionable insights that help drive business decisions.
How does BambooHR help with compliance and data tracking?
BambooHR helps you stay compliant by providing tools for tracking employee data, including certifications, licenses, and contracts. It also offers automated reminders and reports to ensure you’re meeting legal and regulatory requirements.
Can I try BambooHR before committing to a subscription?
Yes! BambooHR offers a free trial, so you can explore the platform and see how it fits with your HR needs before making a commitment. Click here to get started with a free trial.