Ask BambooHR® AI Assistant

HR professionals are the beating heart of their organization, having to carefully balance taking care of routine tasks with spearheading important strategic initiatives that help the organization move forward and grow.

One such routine task is answering mundane questions from employees about things like benefits, PTO, company policies, etc., and they often find themselves swamped as they pause what they’re doing to address them. HR pros know that these employee questions and issues matter, but they can eat into the time needed for the actual, strategic work of HR.

Introducing Ask BambooHR

It’s time to get that strategic time back with Ask BambooHR, the AI-powered chat that handles routine HR questions and insights!

Ask BambooHR draws from your data—HRIS records, org chart, benefits details, company policies, employee manuals, and more—to quickly respond to employee questions. Questions sent to Ask BambooHR always go through our permission engine, so you can tell your people to “ask away!” knowing they’ll only get answers from data sources they have access to in BambooHR.

Quick Answers Available Wherever You Go

Ask BambooHR is available from your desktop, mobile app, and coming soon to the BambooHR Slack app, so you and your people can rest assured that they can get the answers they need anytime and anywhere…even when the office is closed.

A Better Way to Q&A

So, what kinds of questions can Ask BambooHR answer? Core customers get access to HRIS questions, and Pro customers can also get answers from the hand-selected company documents they have uploaded to the Files tab.

Example Core Questions:

• How much PTO will I have on Nov 24?
• Who is Susan Brown?
• When is the next company holiday?

Example Pro Questions:

• Who’s my medical insurance provider?
• What’s our policy on remote work?
• How do I apply for maternity leave?

…And much more!

And if you’re curious to know what questions your employees are asking, Ask BambooHR also lets you download a Q&A report with one click so you can keep a finger on the pulse of what kinds of information your organization is requesting most often.

So, how do I get it?

Ask BambooHR is available in both the Core and Pro Packages with differing levels of functionality depending on the needs of your organization. If you don’t have the Core or Pro package, request a demo to see what you’re missing and upgrade your plan.

For Core and Pro customers, just navigate to Settings in BambooHR and click Ask BambooHR on the left to get started on your journey to providing top-notch answers to common employee questions.

Ask BambooHR: Employees Ask. AI answers. HR wins.

Ask BambooHR® is the AI-powered sidekick HR superheroes deserve. With Ask BambooHR, employees will get trustworthy answers to routine questions straight from the source in BambooHR, so you spend less time answering emails and more time on what matters—building an incredible culture, offering professional development, and finding the best talent.

As always, we love your feedback! To provide product feedback on this feature and more, head over to our product feedback page and let us know how we’re doing.

Happy Bambooing!