We’re excited to announce some new enhancements to your eNPS reports. These updates will allow you to better understand the needs of your small teams while still protecting their anonymity. Now you can use multi-select Department OR Division filters on your eNPS reports. This will allow you to combine smaller teams together so you can see their eNPS data. To protect anonymity you will not be able to do a Department and a Division filter at the same time though.
We are also lowering the threshold for charts from 6 employees to 4 employees. So, if you have a team of 4 employees you’ll be able to see the eNPS, associated tags, likes/dislikes, and most mentioned topics. The ‘Why’ responses will still only be available for filters of 6 or more employees.
These new updates will allow you to give the same care and attention to your smaller teams as you do to your larger teams, while still letting your employees feel confident that their feedback is anonymous!
As always, we love your feedback! To provide product feedback on this feature and more, head over to our product feedback page and let us know how we’re doing.