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From Expectations to Agreements: How Open Conversations Transform Career Development
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From Expectations to Agreements: How Open Conversations Transform Career Development

Few things sabotage a healthy employer-employee relationship as effectively as unmet expectations. There’s an inherent reluctance to define and express expectations: employers don’t want to overpromise, employees don’t want to seem ungrateful, and both sides may still be exploring their goals for the future. But career development requires more than managing expectations—when you have open conversations with your employees, you can forge lasting agreements and align employee career paths with your organization’s needs.

Join Cassie Whitlock of BambooHR and Jeff Smith of 15Five as they match career development principles with performance management practices that help provide your employees with the personal growth they need from their workplace—personal growth that unlocks their potential and helps keep them with your organization.

  • How managers can help employees identify and refine their career development goals through self-discovery conversations
  • Methods for your organization to perform a gap analysis and find where talent is needed in the future
  • The difference between “broad shoulders” and “deep expertise” employee progression tracks—and why one track doesn’t fit every employee
  • How programs and practices combine to build a career development culture
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About the speakers
Cassie Whitlock

Director of Human Resources at BambooHR

Cassie started her career in the accounting world but working with small and medium sized companies, the HR function was always handed to her. She loves the intersection of business and humans, and believes that when companies focus on the human aspect of their people, the people in turn focus on the business needs. She enjoys her work most when she can take her talents in data, processes, and human psychology to make someone's day better. She believes that strategy is accomplished in the details of how you manage the daily tactical items. A quick humor and a thoughtful, listening nature are the mark of her leadership style. She views her team as part of her family and enjoys working hard with them, while they all learn, grow, and execute on business-critical initiatives.

Jeff Smith

Director of Best-Self Academy at 15Five

Dr. Jeff Smith is Director of Best-Self Academy at 15Five, cognitive psychologist, and foster dog enthusiast. Jeff’s mission is helping people, teams, and organizations become their best selves. Jeff has an eclectic background, including leadership roles in learning and development, strengths-based assessments, product management, design, UX, and innovation. Jeff loves to translate qualitative research into what’s next - he has been named a Master Inventor (twice), co-invented the Aspirational Workplace Transformation Process, and is co-inventor on 15 issued patents.

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