BambooHR vs Gusto: Go from payroll to HR productivity

Scale with confidence with a solution purpose built for people not just payroll.

* Based on user ratings data from G2, TrustRadius, and Capterra.

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BambooHR, the clear winner over Gusto

BambooHR
Gusto*
Modern HRIS Software
Payroll first solution with limited HR
Native Payroll with unlimited pay-runs at a PEPM price
Single ATS Hiring Software at no extra cost
Limited across fragmented apps and tiers at additional cost
Automated onboarding and document management
Requires manual document uploads per employee, disconnected from onboarding
Local chat phone and email Customer Support
Self-help focused with tiers of ticketing or extra fees for post sale support
Full featured Performance Management
Extra fees with limited surveys, feedback, and peer reviews
Easy Reporting, Analytics, and Dashboards
Extra fees with limited customization
Full featured Compensation Management
Limited US only benchmarks without relevant role data
Dedicated Hands-on Implementation Team
Self-service without higher tier charges and extra fees

Hear what real BambooHR customers have to say.

“I love just being able to go to one place for everything. We have consolidated many systems into BambooHR, and the goal is for our employees to never need to leave BambooHR.”

Josh Franklin | HR Program Manager | CTI, Inc. | 350+ Employees
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Why do companies choose BambooHR over Gusto?

Powerfully Easy for everything HR

As your business grows, so do your HR needs.

BambooHR is purpose built for people, not just payroll. A single connected platform for all your people data across hiring, onboarding, payroll, performance, and reporting.

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Data Insights that lead to Action

Stop accepting limited reporting and start making informed business decisions.

BambooHR centralizes HR, payroll and performance data so executives get answers instantly, not through exported spreadsheets.

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Best-in-class customer support from real people

Why settle for chat bots, or two tiers of email ticketing queues when you can speak to someone now without extra fees?

BambooHR offers live phone, chat, and email support—from local humans, not bots. Get help when you need it most.

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Don’t wait to elevate your business. See how easy it is to take control with BambooHR.

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*Insights referenced are based on a 2025 survey of HR professionals who switched from Gusto to BambooHR. Results reflect the views and experiences of the respondents at the time of the survey and may not be representative of all users or outcomes. While care was taken in survey design and data collection, all findings are provided for informational purposes only.

Frequently Asked Questions

How soon can I expect to see an ROI by choosing BambooHR over Gusto?

100% of customers who switched saw an ROI in under 2 months

Does BambooHR and Gusto bill in the same way?

Not really! While both Gusto and BambooHR offer offers month-to-month billing, Gusto ties customers down into agreements for Benefits Administration that can take months to get out of.

Can I set custom user permissions with BambooHR?

Yes! Unlike Gusto that limits custom user permissions to 1 without costly upgrades, BambooHR offers complete control over access levels at a single cost to suit your business needs.

Can I feel confident that compensation benchmarking is for more than one or two example salaries?

Yes! BambooHR leverages millions of data points directly from Mercer and from withing BambooHR. Gusto focuses on very small organizations, often without enough data to represent accurate benchmarks.

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