Saved Time: Jessica supports managers in three different states. Before BambooHR, she spent most of her time managing payroll. But now, she can easily support all American Cedar & Millwork managers—no matter where they are—with recruiting and employee satisfaction efforts.
Improved Employee Productivity: BambooHR improved average employee productivity by 25 to 30 percent. Hours previously spent asking about overtime and for HR help turned into hours of productivity.
Increased Time Tracking Accuracy: Helping managers keep track of overtime with shifting schedules led to a 25 to 30 percent reduction in overtime, mainly in unnecessary overtime hours. Plus, clock-in and clock-out times became more accurate.
Geography can present a challenge to many businesses. For Jessica Neal, HR general manager for American Cedar and Millwork, tracking employee hours across locations in three states consumed most of her time and led to inefficiencies throughout the business.
This distribution of jobs can make even the simplest company communications difficult. “We have approximately 20 employees that don’t even have a company email address because it’s not necessary for their positions,” Jessica says. “They’re out driving trucks or working in our warehouses. I was asking managers to take company emails, print them out, and tack them up to the bulletin board for these employees. It was as manual as can be.”
Maintaining pay records and providing pay stubs for employees was an even greater challenge. With the need for timeliness, not even the post office could keep up. “I was putting all check stubs in their envelopes and taking them to FedEx every two weeks.”
As for measuring time, the time tracking included with Jessica’s payroll service required physical time clocks for each of their locations. “We were spending $600 per month just renting time clocks and physical badges. When one time clock got struck by a lightning surge, we didn’t have a way to fix it other than mailing out another one, leaving people without a way to clock in for two days.”
After years of using stand-alone payroll software and simple spreadsheets to track everything HR-related, Jessica knew she couldn’t keep up the pace as American Cedar and Millwork continued to grow. With BambooHR® and BambooHR® Time Tracking, she can now support the varying needs of all the employees in her company.
Mobile Availability: “If a driver is coming in at 5:00 AM to load a truck, he or she can pull up BambooHR on his phone and log in. It makes it so much easier. We were also getting a younger workforce who were asking for online access and other things that we couldn’t do previously.”
Employee Self-Service: “If managers wanted overtime reports before, I had to manually go into our system and access [the report] for them. I couldn’t give them access to some things without giving them access to everything. Now I can give them access to reports for their own employees.”
Simplicity: “BambooHR is an easy-to-use product. It’s intuitive. It’s easy to use for both low- and high-tech employees. It’s kind of dummy-proof—you can’t mess this up.”
Easy to Make the Change: “After 25 years of HR with the same company, making a change was intimidating. But the BambooHR team provided a timeline, and they were really responsive. I could update my management team on where we were at with the timeline. I felt like [BambooHR was] really listening when I made suggestions. They’d say, ‘We’ll pass that along and make a change.’ I’ve never seen people do that in any other customer service aspect.”