Meet Bethany Frank

HR Specialist at Centerville City

“Thanks to BambooHR, I have a lot more time to focus on needs for employees as they come, because in HR you just never know what the day is going to bring, who's going to step foot into your office, and what their needs are going to be. I have more time to focus on helping those employees instead of pushing papers.”

— Bethany Frank

Statistics

  • 8 hours gained each week by automating HR tasks
  • $100 saved per new hire through simplified onboarding
  • 3 hours saved per new hire with online paperwork tools

The Solution

MAKING THE CASE TO CITY COUNCIL: “We have an admin director who’s really big on efficiency and software to help us be more productive. He was a big advocate by going to the council and helping them understand how this would be an effective solution for us. Once they go through the work sessions, they take it to an actual council meeting and it’s voted on, which is how we got BambooHR.”

EFFICIENCY THAT PAYS OFF: “Our case to the city council was that even though BambooHR costs money, it'll save money in the long run because we're not spending money on paper, and I'm doing things much faster than I would if it was on paper.”

NEW HIRES WALK IN READY TO WORK: “BambooHR allows me to get employees’ paperwork before they start working. I love that I can send out a new hire packet a week before their start date and they can start working on it. It’s been so great to have almost all of their paperwork done before they even step foot in the door for their first day.”

SEASONAL HIRING MADE SIMPLE: “There was a night-and-day difference between seasonal hiring last year and this year—our first full year using BambooHR. It was a game-changer for sure.”

TASKS AND SIGNATURES IN HOURS, NOT WEEKS: “I love the task lists for me, for new hires, and for anyone else that needs to complete tasks. I also love e-Signatures. I can just send a list to the employee requesting something, and sometimes within a couple of hours I have all the signatures back that I need. It’s so much faster this way.”

AN EASY TRANSITION FOR LONG-TIME EMPLOYEES: “We have employees that have been here for 40-plus years and change is really hard for some of them. We rolled out BambooHR slowly to get them used to it. We love that the interface is friendly and easy to figure out. That was the biggest priority for me as we transitioned from paper to an HRIS.”

FASTER, COMPLIANT GOVERNMENT FORMS: “We use BambooHR and E-Verify+, which is the government site for the electronic I-9. Between those two, it’s amazing how quickly I can get that form filled out and completed.”

EFFORTLESS GIFTING POWERED BY DATA AND INTEGRATIONS: “When employees hit certain work anniversaries, they’re gifted something from the city. We’ve set it up so it’s integrated with BambooHR and pulls in their anniversary dates. It automatically sends their allotted amount and a link to redeem it. We don’t even think about it because it’s just so seamless.”

The Challenge

PAPERWORK MADE HIRING MESSY: “Hiring was messy and involved lots of paperwork. We used to have supervisors come in and say, ‘By the way, this employee is going to start work today,’ which was a huge problem because they needed to have paperwork done before starting. I just kept thinking, ‘There’s got to be a different way.’”

SIGNATURES TOOK WEEKS TO COLLECT: “When I had to collect signatures on paper, it would take days of me carrying the form around the office to every person that had to sign it. And if someone wasn’t in the office, it could take up to two weeks before I could get it finished.”

ANNIVERSARY GIFTS WERE SLOW AND MANUAL: “Before we had BambooHR and our employee gifting integration, our city recorder was in charge of anniversary gifts. Employees had a set budget, which they could only use at certain stores. Sometimes it took months for them to decide what they wanted, and then the recorder would have to buy it and deliver it to them.”

NAVIGATING GOVERNMENT APPROVALS: “It's totally different in the government sector. We need to have things like this approved by the city council if we want to spend the money on something like an HRIS. There are work sessions involved before it actually goes to a council session, where they discuss and ask and answer questions.”

About Centerville City

Centerville City, home to nearly 17,000 residents in the Salt Lake City, Utah metropolitan area, provides effective governance and essential municipal services by leveraging professional staff, community partnerships, and careful planning to protect resources, support growth, and serve the best interests of residents and businesses.

Industry

Government

Location

United States

Number of Employees

101-350

Solutions

Onboarding, Data and Reporting, Performance Management, Employee Experience

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