Employee Satisfaction with eNPS®

Harness the power of employee feedback.

BambooHR Employee Satisfaction with eNPS on a computer


Take your experience strategy to the next level.

Do you know how your employees really feel about your organization? BambooHR® Employee Satisfaction helps you and your leadership team uncover the issues your workforce is facing and create an informed, effective plan to address them. By combining the popular Net Promoter℠-based eNPS* survey method with AI-analyzed, open-ended feedback, Employee Satisfaction delivers an instant satisfaction score along with deep insight into the reasons behind it. Because it’s not just about knowing where you stand—it’s about understanding how you got there and where to go next.

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"We love BambooHR Employee Satisfaction! We’ve been able to retire our ancient ways of doing employee satisfaction surveys with long lists of questions and get all the information that we need if our employees just give us a couple minutes of their time. We're already seeing improvements in our communication throughout the organization on areas that we need to work on and getting feedback from our employees that says they feel heard."

Courtney Woolfork | HR Specialist | Matthew 25 AIDS Services

Anonymity encourages honesty.

Sugar-coated criticism only leads to one thing: cavities in your efforts to improve. Our engagement software makes it clear to employees that their answers are completely anonymous, which means they’re more likely to be honest about their concerns. Since they feel free to share their true feelings, you can feel confident the feedback you’re seeing is real and accurate.

Analyze free responses in seconds with AI-generated topic summaries.

The honest feedback in Employee Satisfaction surveys is a goldmine of information just waiting to be unlocked. BambooHR uses powerful AI to analyze each employee response and separate insights into key themes and topics. You’ll instantly see where your organization is strong, where you can improve, and key employee recommendations. Our AI-automation saves you from hours of painstaking work reviewing responses one by one and puts you in the driver's seat. Your deep understanding of your people makes you a strategic leader for building a great place to work.

Take a deep dive into scores from across the company.

Dive deeper into your quantitative analysis by filtering results by key data. Easily compare eNPS by age, department, employment status, length of service, and location to gain valuable insights. You’ll quickly identify where you can make the biggest impact at all levels of your organization and track improvement over time. Understanding what you’re doing well, where your positive and negative feedback comes from, and where to intervene will help your employees feel heard.

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Increase employee loyalty and reduce turnover.

When you find out what really matters, you can fix what’s getting in the way—and that creates loyal, engaged employees. Research shows that perks and bonuses aren’t enough to keep employees on board when things they really care about—like recognition, career development, and work-life balance—are lacking. With BambooHR® Employee Satisfaction, you know exactly which elements you need to prioritize to make employees feel truly valued.

Why measure employee satisfaction with eNPS?

There are a hundred ways to define employee engagement and just as many theories on how to quantify it. But to improve employee engagement within your organization, it takes more than a single tool or theory—it takes following through on educated decisions based on feedback from your people. Employee Satisfaction with eNPS uses a proven scoring system from one of the world's most respected management consulting firms to ensure your decisions are based on honest, accurate, and actionable information.

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*Net Promoter, NPS, and the NPS-related emoticons are registered trademarks, and Net Promotor Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.