Overview
Expert help for your hardest HR challenges
The hardest HR problems aren't solved alone. BambooHR Expert Services puts a real Bamboo expert to work on them with you, inside the account you already run on. Not advice you still have to implement, but someone who knows HR strategy and knows BambooHR, doing the work alongside you.
A policy that hasn't kept up with how the business actually works. A compensation plan that has to hold up to scrutiny from leadership and from the people it affects. A payroll cycle that can't slip. A migration you can't afford to get wrong. Your platform gives you clean data, strong workflows, and reporting you can trust. Expert Services brings the judgment to know the right call for your business, and the hands to build it.
What We Offer
Our services are organized into three areas, each staffed by BambooHR specialists who work in your account and on your real-world HR challenges.
HR Consulting
Partner with an HR consultant who pairs strategic guidance for the decision itself with guidance on how to execute inside your BambooHR setup, so advice and implementation never live in two separate places. Common focus areas include:
- Employee relations and leave of absence guidance
- Performance management and compensation planning
- Policy and handbook guidance
- Change management and org design
- BambooHR configuration, workflow design, and custom reporting
- Ongoing HR health assessments and system optimization
Managed Payroll
Payroll is one of the few HR processes where a mistake shows up immediately, in someone's paycheck. A dedicated BambooHR specialist runs the full cycle inside your own account, accurately and on time, every time:
- Full-cycle payroll processing
- Payroll data preparation and review
- Tax filing and compliance handled for you
- Direct deposit, reporting, and recordkeeping
- You retain final approval and full visibility
- Available for US-based employees
Technical Services
Migrations, merges, and complex payroll reporting don't come up often, which is exactly what makes them costly to get wrong. A specialist who does this work every day handles it directly, so it gets done right the first time instead of becoming a side project:
- Data imports and exports
- Account clones and merges
- General ledger reporting
- Custom file feed reports with contribution data (401(k), HSA, FSA, workers' comp)
- Data transfer to vendors via export/import or secure file transfer
How We Partner
We follow a proven process that keeps your goals at the center:
1. Discovery: You’ll meet with a specialist to pinpoint your HR challenges and objectives. Together, you’ll review your project needs, materials, and existing processes to set a clear direction.
2. Analysis & Planning: We uncover key areas of risk and opportunity, then craft a step-by-step roadmap to achieve your objectives.
3. Support: We work with you every step of the way, providing ongoing support and expert guidance so you can make informed decisions and see your project through.
Customer Testimonials
Here’s how customers describe working with the BambooHR Services team:
“As an HR leader, I’ve been through my share of system implementations, but the consulting support we received through BambooHR truly stood out… They guided us through every step, customized the benefits administration system to fit our workforce, and made the whole process seamless. It’s been a huge win for both our HR team and our employees.”
-Stephen Schwartz, Head of Human Resources, Frontier Railroad Services
“We worked with the team to create and deliver a training session for our supervisors on how to review and approve time-off requests. The session covered employment law considerations for multiple states and reinforced the people-centered approach our organization wants supervisors to take… The training session went well, and our supervisors have been reviewing and approving time-off requests ever since.”
-Kristie Steele, Senior Human Resources Manager, Forth
“The professionalism is second to none, especially when it comes to attention to detail. We received feedback every time there was an issue or inconsistency in our data—things we wouldn’t have easily spotted ourselves. The BambooHR Services team identified them so we could make corrections before uploading… This helped massively with our data-cleansing process and ensured the highest accuracy in our data.”
-Derek Wu, HR Operations, CaymanHR
Publisher
BambooHR
Phone Support:
(866) 387-9595
Email Support:
support@bamboohr.com
Support Hours:
6:00AM - 6:00PM MT
Monday - Friday