Verification of Income & Employment
Powered by The Work Number™ from Equifax®
Overview
How it works
The Work Number™ from Equifax automates verifications when your employees are purchasing or leasing a home or a car, when requesting government benefits, and more. It takes most of the manual back-and-forth off your team's plate — and it's included free with your BambooHR Payroll plan.
Automated service
Reduces the paperwork. The Work Number™ service can help lessen your manual verification workload, so requests no longer have to pile up on HR's desk
Reduced risk
When you respond directly to verification requests, your organization might be at risk for fraud or error. The Work Number™ automates the verification response and reduces risk over a manual HR verification process.
Benefits your employees
Faster and more informed decisions by lenders and government agencies can help improve opportunities for credit and aid. More than 58M of the instant verifications completed through The Work Number™ service were completed after business hours or over the weekend.*
Governed by the Fair Credit Reporting Act
The Work Number™ is governed by the Fair Credit Reporting Act (FCRA), which helps ensure verifiers have a permissible purpose to obtain employment information, and employees can see who has requested their information and can dispute information that may be incorrect.
Privacy and security
The Work Number™ uses stringent security standards to help protect employee information including data encryption, physical security controls, and user identity verification. Requests are typically initiated by employees, usually at the time of application, and only accepted from credentialed verifiers.
Integration
How the integration works
1. Automatically enrolled — You're enrolled through BambooHR Payroll. Verified data is shared each pay cycle — encrypted, at no cost to employers.
2. Automated — The Work Number™ provides income and/or employment data only to credentialed verifiers with a permissible purpose per the FCRA.
3. Employees benefit — Employees get 24/7 instant verifications for loans, housing, credit, and government benefits — without waiting on HR.
What data can be shared
- Employment status (active / inactive)
- Hire date and length of employment
- Job title
- Income and pay history (when income verification is requested).
Requirements
- An active BambooHR Payroll plan
- US-based employees paid through BambooHR
- No configuration — enrollment is automatic
FAQs
How does verification of income & employment work?
Once you're enrolled through BambooHR Payroll, verification of employment and income will be automated. When an employee applies for something that requires employment and/or income verification, the credentialed verifier gets an instant verification, — reducing calls or forms to HR.
Is there a cost to my organization?
No. This is included with your BambooHR Payroll plan. There's no separate license, no add-on fee for employers
How is my employees' data kept secure?
Data is encrypted in transit and at rest, and access is governed by the Fair Credit Reporting Act (FCRA). Only credentialed verifiers with a permissible purpose can retrieve an employee's information.
Who can access my employees' information?
Only organizations that Equifax has credentialed and that have a permissible purpose under the FCRA — such as a lender processing a loan the employee applied for. Employees can see a record of who requested a verification of their employment and income data.
Can employees review or dispute their data?
Yes. Employees can review the data on file and dispute any inaccuracies directly with Equifax through The Work Number employee portal.
Publisher
BambooHR
Updated: 10/28/2026
Phone Support:
(866) 387-9595
Email Support:
support@bamboohr.com
Support Hours:
6:00AM - 6:00PM MT
Monday - Friday