Why choose BambooHR® Employee Satisfaction?
Better employee retention
Foster engagement and loyalty by learning what matters to your employees.
Higher-performing teams
Discover and address dissatisfaction head-on to unlock team productivity.
Stellar employer brand
Become known as a great place to work by consistently prioritizing your people.
Take your experience strategy to the next level
EMPLOYEE NET PROMOTER® METHOD
Gain insights using proven methods
Employee Satisfaction with eNPS® keeps it simple for your people. With a proven scoring system from one of the world's most respected management consulting firms, you can base your decisions on honest, accurate, and actionable feedback.
AUTOMATIC REPORTING
Use the power of AI to organize and aggregate results
The honest feedback in Employee Satisfaction surveys is a goldmine of information just waiting to be uncovered. AI-enabled analysis helps you instantly see where your organization is strong, where you can improve, and key employee recommendations.
ANONYMOUS FEEDBACK
Encourage participation in a safe environment
Want your people to open up? Employee responses in BambooHR Employee Satisfaction are completely anonymous, so you know you’re getting employees’ honest take on your company culture.
See how BambooHR Employee Satisfactions works
We help with employee insights, so you can set people free to do great work
Get even more out of BambooHR with 150+ integrations
Our Employee Satisfaction customers say it best
Building a Bell Seal award-winning employee experience
“Consistently improving our eNPS has become a company goal—our participation percentage and our actual score. Every department wants to get to 100% participation. Employee Satisfaction and eNPS have been a one-million-percent game-changer.”
Jocelyn Donahue | VP of People | Forcura
Frequently Asked Questions
What is a good eNPS score?
Anything above zero means you have more promoters than detractors. In practice, most organizations land somewhere between 10 and 30, and above 50 is genuinely strong. A negative score is a signal to act rather than a verdict. The more useful comparison is against companies like yours, which is what BambooHR Benchmarks provides using anonymized data from over 30,000 companies.
How often should we send the eNPS survey?
Quarterly works for most companies. It's frequent enough to catch a shift in sentiment while there's still time to respond, without the survey fatigue that comes from monthly check-ins. Annual surveys tend to surface problems after people have already left. Send frequency is configurable, so you can adjust once you see how your team responds.
What's the difference between eNPS and a full engagement survey?
eNPS is a single question about whether someone would recommend the company as a place to work, which makes it quick to run often and easy to track over time. A wider engagement or wellbeing survey asks about specific dimensions of the work experience, such as recognition, motivation, and relationships, and tells you why the number moved. BambooHR includes both: Employee Satisfaction for eNPS, and Employee Wellbeing for the multi-dimensional read. Most customers run them on different cadences.