BambooHR vs Gusto: Go from payroll to HR productivity

Scale with confidence with a solution purpose built for people not just payroll.

* Based on user ratings data from G2, TrustRadius, and Capterra.

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BambooHR, the clear winner over Gusto

BambooHR
Gusto*
Modern HRIS Software
Payroll first solution with limited HR
Native Payroll with unlimited pay-runs at a PEPM price
Single ATS Hiring Software at no extra cost
Limited across fragmented apps and tiers at additional cost
Automated onboarding and document management
Requires manual document uploads per employee, disconnected from onboarding
Local chat phone and email Customer Support
Self-help focused with tiers of ticketing or extra fees for post sale support
Full featured Performance Management
Extra fees with limited surveys, feedback, and peer reviews
Easy Reporting, Analytics, and Dashboards
Extra fees with limited customization
Full featured Compensation Management
Limited US only benchmarks without relevant role data
Dedicated Hands-on Implementation Team
Self-service without higher tier charges and extra fees

Hear what real BambooHR customers have to say.

I love just being able to go to one place for everything. We have consolidated many systems into BambooHR, and the goal is for our employees to never need to leave BambooHR.”

Josh Franklin | HR Program Manager | CTI, Inc. | 350+ Employees

Why do companies choose BambooHR over Gusto?

Frequently Asked Questions

What makes BambooHR different from other HR platforms?

Other tools try to call themselves a platform, but really, they’re just a suite of tools that don’t talk to each other, don’t work together, and make gathering insights really difficult. What makes the BambooHR platform different is that everything works together seamlessly, data is easy to access, and you can make the experience fit the needs of your business.

Is BambooHR customizable for my specific business needs?

Yes! BambooHR is designed to be flexible. Tailor workflows, reports, and features to match your company's unique requirements. Best of all, it’s built to adapt as your business grows.

What kind of support does BambooHR offer to help with setup and onboarding?

BambooHR offers comprehensive support and implementation, including setup assistance with a dedicated implementation team, live chat, and email support. Customers also have access to a wealth of resources, from guides to tutorials and webinars.

How is our sensitive data kept secure and private?

We use a Zero Trust model to keep your data locked down at every level, and we take multiple measures to ensure it stays that way.

BambooHR customer data is hosted in the United States, Canada, or Ireland, depending on the location and needs of individual customers, as well as applicable laws. All information is encrypted in transit, and sensitive fields remain encrypted. In addition, the data center in Ireland meets all of the data requirements of the European Union, European Economic Area, Switzerland, and the United Kingdom.

Here are just some of the measures we take to prevent data leaks and unauthorized data access:

  • Defense in Depth multi-level data security
  • Annual third-party SOC II security audit
  • Frequent vulnerability scans
  • SAML Support
  • Web application firewall
  • Annual penetration test

Can I access BambooHR on mobile devices?

Yes! With the BambooHR® Mobile app, you can harness the power of a full-featured platform at your fingertips. BambooHR also has another mobile app to make HR’s life easier, the BambooHR® Hiring app. This app is designed specifically for those involved in the hiring process. Review candidates the instant they apply, coordinate with other hiring team members, and communicate directly with applicants.

Is BambooHR suitable for companies of all sizes?

Yes! BambooHR is designed to scale with your business. Whether you’re a small startup or a large organization, BambooHR offers flexible tools to support your HR operations and grow with you.

What kind of reporting capabilities does BambooHR provide?

BambooHR offers robust reporting features, allowing you to create customized, real-time reports (and even dashboards) on everything from employee performance to payroll. With powerful analytics, you can gain actionable insights that help drive business decisions.

How does BambooHR help with compliance and data tracking?

BambooHR helps you stay compliant by providing tools for tracking employee data, including certifications, licenses, and contracts. It also offers automated reminders and reports to ensure you’re meeting legal and regulatory requirements.

Can I try BambooHR before committing to a subscription?

Yes! BambooHR offers a free trial, so you can explore the platform and see how it fits with your HR needs before making a commitment. Click here to get started with a free trial.

Don’t wait to elevate your business. See how easy it is to take control with BambooHR.

*Insights referenced are based on a 2025 survey of HR professionals who switched from Gusto to BambooHR. Results reflect the views and experiences of the respondents at the time of the survey and may not be representative of all users or outcomes. While care was taken in survey design and data collection, all findings are provided for informational purposes only.