Skip to Content
An HR Glossary for HR Terms

Glossary of Human Resources Management and Employee Benefit Terms

page leaf

Employee Satisfaction

What is Employee Satisfaction?

Employee satisfaction is a broad term used by the HR industry to describe how satisfied or content employees are with elements like their jobs, their employee experience, and the organizations they work for. Employee satisfaction is one key metric that can help determine the overall health of an organization, which is why many organizations employ regular surveys to measure employee satisfaction and track satisfaction trends over time. A high satisfaction level indicates that employees are happy with how their employer treats them

Often, employee satisfaction is used interchangeably with employee engagement; however, while engagement is one factor influencing overall satisfaction (and it may be said the reverse is also somewhat true), the two are not the same. Satisfaction, while important for retention, is not necessarily a predictor of performance, while engagement—which indicates an employee’s passion for their work, among other things—is directly tied to output. Ideally, satisfaction occurs as a result of both material factors like compensation and benefits as well as less-tangible elements like engagement, recognition, and strong leadership. If an organization fails to address both sides of the equation, they may find they have a complacent team made up of materially satisfied employees who are content to do only what’s required to remain employed, or a staff of highly engaged employees who are performing well while they look for new opportunities at companies more willing or able to fill their material needs.

Take the pulse of employee satisfaction with BambooHR.

You might also like

5 Keys to Retain Top Talent

A good start to improving the right kind of retention is to make sure you’re paying fairly and competitively to the market. In fact, research shows a link between fair and transparent pay practices, lower intent to leave, and overall greater job satisfaction.

Watch Now
Employee Satisfaction Today: Breaking Down the Latest eNPS® Trends

Download the infographic now to understand the latest employee satisfaction trends and how your organization measures up

Download Now

We use cookies to improve your browsing experience. By continuing to use this website, you agree to our use of cookies in accordance with our privacy policy.