By the numbers
- Employees across 4 countries
- Customer since 2014
- Doubled employee headcount with BambooHR
Challenges
GROWTH CALLED FOR A SUPPORTIVE SYSTEM: “Back in 2014, the business was growing enough that it was time to get some support in managing our workforce and resources and so we implemented BambooHR.”
FROM THE STONE AGE TO MODERN TIMES: “BambooHR took us out of our cavemen days. We used to store everything in filing cabinets and get signatures by hand. We needed to eliminate those time-consuming, manual processes. Onboarding was inconsistent and required multiple touchpoints across different systems.”
CLOUDED VISIBILITY ACROSS A GLOBAL TEAM: “Around 2020, we needed to unify employees across our global organization. Teams in different countries were all working in separate systems, so our CEO couldn’t get an accurate employee count or visibility into reporting structures. Once we brought all our employees into BambooHR, it became our source of truth and unified the entire team.”
Solutions
BUILT FOR THE NEXT CHAPTER OF GROWTH: “In the past few years, AAPC has grown to nearly 500 employees, and that’s brought a lot more complexity in how we manage people and data. BambooHR has scaled right alongside us. It’s been helpful knowing the system is growing with us, not something we’re going to outgrow.”
A PARTNER THAT KEEPS THE PACE: “One of the things we’ve really appreciated about BambooHR is how it’s continued to evolve over time. Early on, we were using it for more foundational HR needs, but as we’ve grown, the new features and updates have allowed us to expand how we use the platform without having to switch systems.”
ONBOARDING WITHOUT THE BOTTLENECKS: “The centralized employee database and onboarding workflows have had the biggest day-to-day impact. One example that stands out is onboarding at scale. With automated workflows and electronic signature requests, we can create a consistent, seamless experience for every new hire. It not only saves time for HR, but it creates a much better first impression for employees—and managers have clear visibility into where everything stands.”
WHERE DATA BECOMES STRATEGIC DIRECTION: “As we look to the future, AI and automation are central to our direction. BambooHR is key because it gives us that clean, centralized data foundation we need. With that strong base, we’re positioned for predictive analytics, smarter workforce planning, and more personalized employee experiences. Plus, it’s already helping us reduce manual tasks and improve efficiency.”
INTUITIVE TOOLS FOR FAST-MOVING TEAMS: “My advice would be to strongly consider BambooHR. The platform is intuitive, visually well-organized, and easy for both HR and employees to navigate with minimal training. Setting up features is straightforward, allowing HR teams to move fast without friction. BambooHR’s continuous evolution keeps pace with the changing HR landscape.”
About AAPC
AAPC helps healthcare organizations and professionals raise the bar in medical coding, billing, auditing, and compliance. What began in 1988 as a resource for coders has grown into a global community focused on education, certification, and support, while staying grounded in operational excellence and a people-first culture.
Industry
Healthcare, Technology
Location
United States
Number of employees
351–500
Solutions
Data and Reporting
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