Last Updated: August 28, 2026

1. General Terms

1.1 Definitions.

“Third-Party Services” means any services, software, products, applications, or functionality that are provided by a person or entity other than BambooHR and that may be made available through, integrated with, embedded in, or connected to the Services. All Services listed in sections 2-16 of this Addendum are Third-Party Services. Use of any Third-Party Services constitutes acceptance of this Third-Party Services Addendum.

Third-Party Services include:

• Marketplace Partner Services - Applications or services made available through the BambooHR marketplace or otherwise connected to the Services at your direction
• Embedded Partner Services - Services or functionality provided by third-party partners that are embedded within, branded within, or operate as part of the BambooHR platform experience.
• Broker Services
• Reseller Services

For clarity, BambooHR may build and maintain integrations, connectors, APIs, or other interoperability functionality to enable the exchange of data between the Services and a third-party system. A BambooHR-built integration does not convert the underlying third-party system into a BambooHR Service. The third-party system accessed through a BambooHR-built integration remains a Third-Party Service and is subject to its own terms, conditions, and privacy practices.

Capitalized terms that are not defined in this Addendum have the meaning given to them in the BambooHR Terms of Service (the “Agreement”) or other applicable addendums referenced and/or linked to in this Addendum.

1.2 Embedded Services and Data Sharing

Certain Third-Party Services may be embedded directly within the BambooHR platform and may appear as part of the Services. In order to enable such functionality, BambooHR may share Customer Data with the applicable third-party provider via API or other secure integration methods.

Some Third-Party Services (including certain Embedded Partner Services) may be automatically enabled within the Services for eligible customers and may require you to opt out if you do not wish to make such functionality available within your account. Where a Third-Party Service is automatically enabled, use of the applicable functionality may still require separate activation, enrollment, or acceptance of the third party’s terms by you and/or your employees, as applicable.

By enabling, accessing, maintaining enabled status for, or using any Third-Party Service (including Embedded Partner Services), you:

1. Authorize BambooHR to share Customer Data and, where applicable, employee data with the relevant third-party provider as necessary to provide the requested or enabled functionality;
2. Represent and warrant that you have obtained all necessary consents and authorizations required to permit such data sharing; and
3. Consent to BambooHR’s facilitation of such integrations on your behalf.

Where required, you or your employees may be presented with, and required to accept, separate terms and conditions with the applicable third-party provider. Use of Third-Party Services is subject to those third-party terms.

1.3 Data Protection Roles of Third-Party Services

For purposes of applicable data protection laws, including but not limited to, the GDPR, the role of a Third-Party Service provider will depend on the nature of the services provided and the manner in which personal data is processed.

(a) Subprocessors.

To the extent a Third-Party Service provider processes Customer Personal Data solely on behalf of BambooHR for the purpose of assisting BambooHR in providing the Services in accordance with your instructions, such provider will act as a subprocessor of BambooHR. In such cases, BambooHR will enter into a written agreement with the subprocessor that imposes data protection obligations consistent with applicable data protection laws and BambooHR’s obligations as a processor. Such subprocessors will be identified in accordance with BambooHR’s Data Processing Addendum.

(b) Independent Controllers.

To the extent a Third-Party Service provider independently determines the purposes and means of processing personal data — including, without limitation, where the provider offers regulated services, requires separate terms and conditions, establishes a direct relationship with you or your employees, or processes personal data for its own legal or business purposes — such provider will act as an independent controller (or, where applicable, a joint controller). In such cases:

• The provider’s processing is governed by its own privacy notice and terms;
• BambooHR’s Terms of Service, including privacy agreements, do not apply to such processing once personal data is transmitted to the provider; and
• You are responsible for ensuring that you have an appropriate privacy agreement or lawful basis for the disclosure of personal data to the provider.

(c) Hybrid Services.
Certain Third-Party Services may involve both subprocessor activities and independent controller activities. In such cases, the provider’s role will be determined based on the specific processing activity being performed.

Nothing in this Agreement shall be construed to make BambooHR responsible for the data protection practices of any independent Third-Party Service provider.

1.4 Security Incidents.
BambooHR is responsible only for Security Incidents to the extent directly caused by BambooHR’s failure to implement and maintain reasonable security measures within the BambooHR environment or BambooHR-Built Integration layer.
BambooHR is not responsible for Security Incidents occurring within a Third-Party Service provider’s systems or infrastructure, including where Customer Data has been transmitted to such provider at your direction or through a BambooHR-Built Integration.

2. Responsibility and Disclaimer
You are solely responsible for procuring and complying with any license or right required to use Third-Party Services.

Neither this Agreement nor BambooHR’s Privacy Policy applies to data stored on, processed by, or transmitted through Third-Party Services, except to the extent such data remains within BambooHR’s control prior to transfer.

Third-Party Services are subject to their own terms, conditions, and privacy policies. You use Third-Party Services at your own risk.

BAMBOOHR MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO ANY THIRD-PARTY SERVICES, INCLUDING WITHOUT LIMITATION ANY REPRESENTATION REGARDING THEIR AVAILABILITY, RELIABILITY, UPTIME, PERFORMANCE, SECURITY, OR COMPLIANCE. BAMBOOHR EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. BAMBOOHR DOES NOT WARRANT THAT THE THIRD-PARTY SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED, MEET THE CUSTOMER’S REQUIREMENTS, OR ACHIEVE ANY INTENDED RESULT.

3. Employer of Record (EOR) Services Powered by Remote
BambooHR Employer of Record (“EOR”) Services Powered by Remote are offered through BambooHR to assist you with hiring and managing remote employees (the “Remote Services,” and collectively, the “EOR Services”). The EOR Services are provided by Remote and constitute an Embedded Partner Service.

The EOR Services are optional and subject to additional fees. If you subscribe to the EOR Services, by accepting the Terms of Service, you are deemed to have accepted the EOR Addendum which is incorporated herein by reference. To facilitate the EOR Services, BambooHR may share Customer Data and employee data with Remote via API or other secure integration methods. By enabling or using the EOR Services, you authorize such data sharing and represent and warrant that you have obtained any necessary consents required to permit the sharing of such data.

The EOR Services are subject to Remote’s terms, conditions, and privacy practices. BambooHR does not control and is not responsible for the acts, omissions, products, services, or policies of Remote.

4. OnDemand Pay Services Powered by Clair
BambooHR OnDemand Pay Services Powered by Clair (“OnDemand Pay Services”) are offered through BambooHR to assist your employees with access to a portion of their earned wages within the BambooHR platform. The OnDemand Pay Services are provided by Clair and constitute an Embedded Partner Service.

Subject to eligibility requirements, the OnDemand Pay feature will be automatically enabled within the platform for eligible employers; however, if employers wish to disable the service, they may opt-out in the application settings page. OnDemand Pay Services are activated only for eligible employees who separately enroll in and accept Clair’s applicable terms and conditions.

To facilitate the OnDemand Pay Services, BambooHR may share applicable Customer Data and employee data with Clair via API or other secure integration methods. By maintaining the OnDemand Pay feature enabled within your account, you authorize such data sharing and represent and warrant that you have obtained any necessary consents required to permit the sharing of employee data for this purpose.

The OnDemand Pay Services are subject to Clair’s terms, conditions, and privacy practices. BambooHR does not control and is not responsible for the acts, omissions, products, services, or policies of Clair.

You acknowledge and agree that, in connection with the OnDemand Pay Services, BambooHR and/or Clair may communicate directly with your employees through the BambooHR platform or via email or other contact information contained in the Services solely for the purpose of providing informational communications regarding the availability, features, enrollment process, and administration of the OnDemand Pay Services. Such communications are intended to facilitate awareness of and access to the OnDemand Pay Services and are not mandatory.

You authorize BambooHR and Clair to provide these informational communications to your employees and represent and warrant that you have the authority to provide this consent on behalf of your organization and that such communications are permitted under applicable law and your internal policies.

Nothing in this Section obligates any employee to enroll in or use the OnDemand Pay Services, and activation of the OnDemand Pay Services remains subject to the employee’s separate enrollment and acceptance of Clair’s applicable terms and conditions. BambooHR does not provide financial, banking, lending, or investment advice and is not a financial institution, money transmitter, or lender in connection with the OnDemand Pay Services.

5. I-9 Services Powered by Mitratech
BambooHR I-9 Services Powered by Mitratech ("I-9 Services") are offered by BambooHR through Mitratech Holdings Inc. (“Mitratech”) to assist you with Form I-9 employment eligibility verification using the Mitratech Tracker I-9 platform. Use of the I-9 Services are governed by the I-9 Services Addendum which is incorporated herein by reference. The I-9 Services are an Embedded Partner Service under this Addendum.

6. Background Checks Powered by Turn
Turn background check services are offered by BambooHR via Turn Technologies Inc. (“Turn”) to customers to assist them with performing background checks on applicants and employees as determined by customers (“Turn Services”). If you subscribe to and use the Turn Services, by accepting the Agreement, you are deemed to have accepted the Turn Services Addendum which is incorporated herein by reference. The Turn Services are an Embedded Partner Service under this Addendum.

7. Compliance Services Powered by VirgilHR
The VirgilHR Services (“VirgilHR Services”) are offered by BambooHR to customers to assist you with compliance-intelligence content, HR Chatbot and other related services. Such VirgilHR Services are accessed directly by Customer via the VirgilHR platform. If you access and use the VirgilHR Services, by accepting the Agreement, you are deemed to have accepted the VirgilHR Services Addendum which is incorporated herein by reference. The VirgilHR Services are an Embedded Partner Service under this Addendum.

8. Time Clock Services Powered by GT Clocks
If you purchase one or more time clock devices from GT Clocks through BambooHR, the purchase and use of those time clock devices with BambooHR’s Services are governed by the Time Clock Addendum which is incorporated into this Addendum and the Agreement by reference. The time clock devices and related services are a Third-Party Service under this Addendum.

9. LinkedIn Sponsored Jobs
BambooHR offers LinkedIn Premium Job Ads through its applicant tracking system (ATS) which allows you to promote your job postings on LinkedIn directly. Posting a premium job ad on LinkedIn is optional and subject to additional fees. If you subscribe to and utilize LinkedIn Premium Job Ads then you must accept and abide by LinkedIn Jobs Terms and Conditions which are hereby incorporated into this Agreement by reference. Use of LinkedIn Premium Job Ads will also require an account with LinkedIn. LinkedIn Premium Job Ads are a Third-Party Service under this Addendum.

The billing for the fees associated with LinkedIn Premium Jobs are handled by BambooHR. Once your premium job posting has closed, LinkedIn will send BambooHR the total amount due for your job posting. This amount will then be included on your next BambooHR invoice. Invoices must be paid in accordance with the BambooHR Terms of Service. When you post a premium job ad, you will be required to select a monthly (30 day) budget tier for your job ad. By submitting a premium job ad to BambooHR for posting on LinkedIn, you authorize BambooHR to automatically manage your daily spend for best results. On high-traffic days, BambooHR may spend up to 120% of the daily budget. Such spending will be balanced by lower spending on slower-traffic days.

10. Indeed & ZipRecruiter
BambooHR offers an integration with Indeed through its applicant tracking system (ATS) which allows you to post your job openings on Indeed directly. Posting job openings to Indeed is governed by Indeed’s Terms of Service. By opting-in to BambooHR’s ATS integration with Indeed, you consent to BambooHR transmitting your job postings to Indeed via an XML feed or other transfer methods as determined by BambooHR. Promotion of jobs postings on Indeed may require fees from Indeed that are separate from your fees with BambooHR. Customer is responsible for all fees applicable to the promotion of its job postings on Indeed. Job postings on Indeed are a Third-Party Service under this Addendum.
BambooHR offers an integration with ZipRecruiter through its applicant tracking system (ATS) which allows you to post your job openings on ZipRecruiter directly. Posting job openings to ZipRecruiter is governed by ZipRecruiter’s Terms of Use. Job postings on ZipRecruiter are a Third-Party Service under this Addendum. By opting-in to BambooHR’s ATS integration with ZipRecruiter, you consent to BambooHR transmitting your job postings to ZipRecruiter via an XML feed, API or other transfer methods as determined by BambooHR. Promotion of jobs postings on ZipRecruiter may require an account with ZipRecruiter and fees from ZipRecruiter that are separate from your fees with BambooHR. Customer is responsible for all fees applicable to the promotion of its job postings on ZipRecruiter.

11. Income and Employer Verification Services Powered by Equifax (The Work Number)

11.1 Authorization.
If you utilize BambooHR’s Payroll Service, you are eligible to participate in Equifax’s employment and income data furnishing services. By utilizing Equifax’s employment and income data furnishing services, Customer instructs and authorizes BambooHR to disclose and furnish certain employment and income-related information regarding Customer’s current and former employees (“Verification Data”) to consumer reporting agencies (“CRAs”), including Equifax, for inclusion in consumer reports and for other uses permitted under the Fair Credit Reporting Act (“FCRA”) and other applicable laws. Equifax’s employment and income data furnishing services are an Embedded Partner Service under this Addendum

11.2 Role of the Parties.
As between the parties, Customer is the data controller/business and a furnisher with respect to the Verification Data as defined by the FCRA, and BambooHR acts as Customer’s service provider in collecting and transmitting such data; provided however, that BambooHR may act as a data furnisher under the FCRA in connection with such disclosures.

11.3 Customer Obligations.
Customer represents, warrants, and covenants that it has:
(a) provided all required notices to employees and workers regarding the collection and disclosure of their information for verification and consumer reporting purposes;
(b) obtained any consents required under applicable law; and
(c) received the Notice To Furnishers Of Information: Obligation of Furnishers Under The FCRA found here and agrees to abide by its obligations as a furnisher under the FCRA.

11.4 Use Restrictions.
BambooHR will disclose Verification Data to CRAs solely for purposes of employment and income verification and other uses permitted under the FCRA, and will not sell or disclose such data for unrelated commercial purposes.

11.5 Compliance.
Each party will comply with applicable laws, including the FCRA and applicable state privacy laws, in connection with its respective role. Without limiting the foregoing, Customer will implement reasonable procedures to ensure the accuracy and integrity of furnished data and will maintain processes to address disputes as required under the FCRA.

11.6 Program Nature.
Customer acknowledges that participation in this furnishing program is optional and may be enabled or disabled by Customer.

12. Retirement Plan Services Powered by Human Interest.

The Human Interest Retirement Plan Services (“Retirement Plan Services”) are offered by BambooHR through Human Interest Inc. (“Human Interest”) to Customers to assist you with offering Retirement Plan Services to your employees. If you access and use the Retirement Plan Services, by accepting the Agreement, you are deemed to have accepted the Human Interest Retirement Plan Services Addendum which is incorporated herein by reference. The Retirement Plan Services are an Embedded Partner Service under this Addendum.

13. Employee Navigator Integration

The Employee Navigator Integration (“EN Integration”) is offered by BambooHR to assist Customers with managing their benefits, etc. with Employee Navigator and its platform. Use of the EN Integration may require a separate contract with Employee Navigator or access to their platform via another way and which may be subject to separate fees, etc. The Employee Navigator Services are a Third-Party Service under this Addendum.

The EN Integration synchronizes certain Customer Data between the Services and Employee Navigator’s platform. Customer is responsible for the accuracy of its Customer Data including demographic, enrollment and payroll-deduction data. BambooHR is responsible only for accurately transmitting Customer Data it receives from Customer and not for errors originating from Customer or an agent acting on Customer’s behalf.

Use of the EN Integration is subject to additional fees with BambooHR. Customer will be billed such fees in advance in accordance with its normal monthly invoicing for BambooHR’s other Services. Customers who activate the EN Integration before their regular monthly invoicing date will be charged a pro-rated amount from the day they activate the EN Integration until their next monthly invoice date. There are no fee reimbursements for partial months or cancellations mid-billing cycle.

THE EN INTEGRATION IS PROVIDED AS IS AND BAMBOOHR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE EN INTEGRATION OR EMPLOYEE NAVIGATORS PLATFORM AND SERVICES, INCLUDING ANY WARRANTY OF ACCURACY, RELIABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BAMBOOHR DISCLAIMS ALL LIABILITY ARISING FROM OR RELATING TO THE EN INTEGRATION AND EMPLOYEE NAVIGATOR’S PLATFORM AND SERVICES, INCLUDING ANY ACT OR OMISSION OF EMPLOYEE NAVIGATOR.

14. Compliance Training Services Powered by EasyLlama.

The EasyLlama Compliance Training Services (“EasyLlama Services”) are offered by BambooHR through EasyLlama Inc. (“EasyLlama”) to Customers to assist Customers with offering compliance training and other instructional content to their employees. If you access and use the EasyLlama Services, by accepting the Agreement, you are deemed to have accepted the EasyLlama Compliance Training Services Addendum which is incorporated herein by reference. The EasyLlama Services are an Embedded Partner Service under this Addendum.

15. Brokers.

You may choose to utilize a broker while using the Services including the BenAdmin Services. Your broker may request access to your instance of BambooHR®. Such access will be granted only if you give permission. If you choose to grant your broker access to your BambooHR instance, you are responsible for managing their access levels and permissions within BambooHR. If you terminate your relationship with your broker, it is your responsibility to inform BambooHR and to remove your broker’s access from your BambooHR instance.

16. iOS.

If you use the iOS version of the Service, you acknowledge the statements set forth in this Section. This Agreement is between you and BambooHR only, not with Apple Inc. (“Apple”), and Apple is not responsible for the Service or the functionality or content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Service. In the event of any failure of the Service to conform to any applicable warranty and if you purchased a subscription to the Service through Apple, then you may notify Apple and Apple will refund the purchase price for the relevant Service to you; and, to the maximum extent permitted by Applicable Law, Apple has no other warranty obligation whatsoever with respect to the Service. As between Apple and BambooHR, BambooHR is responsible for any claims, losses, liabilities, damages, costs or expenses attributable to any failure of the Service to conform to any warranty, subject to the terms of this Agreement. Apple is not responsible for addressing any claims brought by you or any third party relating to the Service or your possession and/or use of the Service, including, but not limited to: (a) product liability claims; (b) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that your possession and use of the Service infringes that third party’s intellectual property rights. You agree to comply with any applicable third-party terms, when using the Service. Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement, and upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party beneficiary of this Agreement.

Contact Information.

If you have any questions about the Service or this Agreement, you may call us at 801-724-6600, email us at support@bamboohr.com, or write to us at:

Bamboo HR LLC
BambooHR Payroll LLC
ATTN: Legal
42 Future Way
Draper, UT 84020

BambooHR® is a registered trademark of Bamboo HR LLC. © Bamboo HR LLC 2024. All rights reserved.