What makes a healthy organization? Experts say it’s some combination of profitability, revenue growth, customer satisfaction, ability to adapt and cope with change, ability to innovate and be creative, and opportunity in its market. Employee experience plays into all business health vital signs. It is the foundation on which you can build your business—even in times of change and disruption. Without the understanding of and insight into your employees’ experiences, you leave your organization vulnerable to pain points— pain points that can ultimately lead to loss of productivity, revenue, and innovation.