Guide to HR Automation: Benefits, Examples, and How to Get Started
Did you know most HR professionals spend five hours a day on administrative tasks?
Digital transformation is changing that, offering modern-day business owners and HR managers powerful tools to streamline their operations. While HR automation clearly has its advantages, how can you tell if it’s the right move for your team?
Discover what HR automation really means, the benefits and challenges it brings, and the essential tools that can elevate your HR department to the next level.
What is HR automation?
Human resources automation uses software applications to perform basic job functions for you.
For example, automated time clock applications track your employees’ sign-in times and working hours. There are also applications that automatically calculate pay and run payroll at designated times. Other routine tasks that HR professionals may automate include benefits administration, job applications, onboarding, and annual training.
The benefits of automation for HR
While implementing HR process automation does require spending time learning the software, those efforts are often rewarded with great benefits.
- Boost efficiency: Automate repetitive tasks like payroll to save time and increase productivity.
- Enhance communication: Send automatic reminders and updates to keep employees informed without manual follow-ups.
- Cut down on errors: Reduce costly mistakes in payroll, benefits, and compliance with automated processes.
- Focus on strategy: Free up HR teams to focus on high-impact initiatives like upskilling and workforce planning.
- Gain insights: Track metrics like turnover and absenteeism to identify and address issues early.
- Go paperless: Save money, reduce clutter, and access digital records quickly and easily.
- Improve employee experience: Empower employees with self-service tools for faster, more convenient HR interactions.
HR automation examples
HR automation tools tackle a wide variety of mundane tasks; however, there are some tasks that are most suitable for automation, including:
- Repetitive tasks
- Actions with predefined workflows
- Tasks involving high-volume data
- Tasks where human error could increase compliance risks
Here are a few HR automation examples that demonstrate how HR professionals are taking advantage of automated platforms to make the job more efficient.
- Talent acquisition: Automate job posting, resume screening, offer letters, and track recruitment data with AI and applicant tracking system (ATS) tools.
- Onboarding: Send automated welcome emails, assign tasks, and grant system access while storing e-signed forms.
- Payroll: Track hours, calculate payroll taxes, and process payroll automatically to ensure timely payments.
- Performance reviews: Set automated reminders for reviews, gather 360-degree feedback, and generate reports for decisions.
- Benefits management: Use self-service tools for benefits elections and automate updates during open enrollment.
- PTO management: Allow employees to view accruals, request time off, and automate approval workflows.
- HR data tracking: Monitor and analyze employee data to make informed decisions about hiring and promotions.
- Professional development: Deliver training, send reminders, and personalize employee development plans.
- Offboarding: Automate exit interview scheduling, deliver documents for e-signature, and ensure compliance with recordkeeping.
Limitations of automation for HR teams
While automation is an excellent way to save time and increase efficiency, it’s important to note that HR workflow automation does have its limits. Keep in mind that HR leaders and business owners can't automate human contact, especially when sensitive topics are involved. Some HR tasks still require real-time communication and empathy:
- ADA accommodation requests
- Performance coaching
- Disciplinary meetings
- Termination
- Employee recognition
Good HR practices still necessitate emotional intelligence and soft skills, and automation can't always deliver that.
3 tips to get started with HR automation
Implementing HR automation is a three-step process that includes evaluating your current workflows, finding the right HR tools to automate those workflows, and monitoring and optimizing processes over time. Here’s a closer look at each step.
1. Assess your current HR processes
Before you jump into automation, take a step back and look at how your HR processes currently run. Pinpoint tasks that eat up the most time to determine where automation can make the biggest impact.
- Identify repetitive tasks: Start with the most time-consuming manual tasks, such as updating employee records, managing onboarding documents, or processing time-off requests.
- Document workflows: Dive deeper to understand each step involved in your manual tasks, looking for areas that could be easily automated.
- Evaluate existing systems: Where does your current HR software fall short? Does it offer opportunities for automation? Or is it time to integrate new tools?
2. Select and implement HR automation tools
Choosing the right tools sets the foundation for a successful automation strategy. Focus on solutions that match your business needs and fit into your existing tech ecosystem.
- Choose the right platform: Shop and compare the options, looking for key features like custom workflows, employee self-service, data protection, and seamless integrations for a customizable experience.
- Get employee buy-in: It may be easy for you to see how HR automation tools will enhance the employee experience, but others may need convincing. Take time to get employees involved, providing comprehensive training and explaining the benefits clearly.
- Prioritize key processes: Take automation one step at a time, starting with processes that impact efficiency and employee experience the most. (Think: payroll and PTO management)
- Test and refine: Don’t set it and forget it. Test your workflows to make sure they’re working optimally, then tweak as needed.
3. Monitor and optimize
HR automation isn’t something you just set and forget. To get lasting value, keep an eye on how things are working and fine-tune along the way.
- Track performance: Maximize your return on investment by using metrics to evaluate organizational performance. (Need a starting point? Measure processing times, error rates, and employee satisfaction levels.)
- Gather feedback: The best way to know whether something's working? Just ask. Find out what your employees love about the software and how to improve their experience.
- Continuously improve: Now put that employee feedback to use. Review and refine your automation workflows, adapting as your business evolves.
What to look for in HR automation software
Not all HR automation solutions are created equal. Before choosing a platform, consider what features matter most for your team’s day-to-day needs and long-term growth.
While some platforms focus heavily on payroll, many offer much more — and it's often the broader HR functionality that drives real value.
Look for HR software with these key features:
- Human Resources Information System (HRIS): Think of this as the hub that stores all your core HR data—employee records, benefits, payroll, compliance, and more.
- Applicant Tracking System (ATS): If hiring is on your radar, an ATS helps post jobs, track candidates, and manage applications all in one place.
- Onboarding tools: These help you get new hires up to speed with things like digital forms, training checklists, and welcome documents.
- Performance management: Great for setting goals, running reviews, and tracking employee growth over time.
- Employee engagement features: Want to keep your team motivated? These tools help with ongoing feedback, coaching, and measuring how people are feeling at work.
- Payroll (or integration with your provider): Look for smooth, automated updates of pay changes, tax info, and more.
The bottom line: Choose a system that fits your team today—but can also grow with you down the road.