The Great Gloom: In 2023, Employees Are Unhappier Than Ever. Why?
Key Takeaways for Human Resources Professionals
Employee Happiness Index Benchmarks (2020–Present)
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All source data is from BambooHR’s eNPS platform, gathered between January 2020 and June 2023, and includes more than 1,600 companies, tracking over 57,000 unique employees’ responses from small and medium-sized organizations within the US and internationally. Data analyzed includes more than 1.4 billion self-reported eNPS scores since January 2020.
Industries included are healthcare, finance, construction, travel and hospitality, restaurant / food and beverage, education, and technology.
Volatility is calculated monthly using the difference between that month and the previous month’s average eNPS.